we haven't set up our pegasus structure yet but wanted to comment on Limikids customer service. I had sent in a request regarding stock replenishment and Lina had sent a follow up email letting us know that the stock had been updated and we could place an order. After placing an order, we received shipping info and waited for a couple of weeks only to see no movement on Canpar's side still in TO (we're in BC and this was a xmas gift). My husband called Limikids and they contacted Canpar for us and our packages were delivered the following day. Limi even called to follow up with us to see if we heard from Canpar yet. Thank you Lina for your help in making sure our kids woke up to a wonderful surprise on...
Read moreMy child struggles with sensory integration and sensory processing challenges, and these playsets have been a lifesaver enabling her to get the wiggles out safely and regardless of inclement weather. The sets were first recommended by our OT/PT. We've owned two different sets as our child grew. We started with a 1mx1m primary colored set, then graduated to a different 1mx1m black and white set during adolescence ("The Teenaged Dream"). We've also used the sets with a therapy swing/sensory hammock at times. As a military family, we've found the sets easy to disassemble and reassemble when we move. The customer service is fantastic by phone,...
Read moreI've spend many weeks looking for the perfect gym for my kids. Finally came across Limikids and knew right away this was it. The order arrived quickly. It took a bit to figure it out but we build it in several hours. Kids love it! We had a question about something and customer service was absolutely incredible. They were responsive, courteous, extremely helpful and professional. I don't think I've ever experienced customer service as such high standard. I've sent them a picture of our gym and they noticed a part we've missed installing! Absolutely incredible! I definitely recommend this company and...
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