Pi Co. Pizza & Salad Bar — Restaurant in Toronto

Usually we have a positive experience here but this time we had terrible service.

I made an order and paid at 7:47pm for 2 pizzas. My sister and I arrived at the pick up spot at the counter around 8:10pm. One worker looked straight at us and proceeded to ignore us. After helping a customer, the other worker told us to join the end of the line to order. We told him that we ordered online and we were just picking up. He didn't understand and repeatedly told us to join the back of the line. After a few back and forths, he finally seemed to understand that we made an online order. The two workers proceeded to help multiple other customers while ignoring us. While they helped the other customers, we waited for them to hand us our pizzas. We attempted to make eye contact several times with the workers but they never acknowledged us. My sister then joined the end of the line because she felt this was the only way to get their attention. One worker then approached us and asked us if we would like to order. We told her that we made our online order 30 minutes ago and we were waiting to pick up. She then turned around and took our pizzas out of an insulated bag and said that they had been ready the whole time. She then asked us to confirm my name. Her coworker then approached us and said that he thought we were making an online order (while there in person). He then accused us of not giving my name to pick up our order, even though we had already told him before that we were there to pick up an order. He was adamant that he thought we were ordering online (there in person) and that our pizzas were ready to be picked up if we had just given our name. He continued to blame us for not giving our name and asking for the pizzas. By the time we got back to the car, it was 8:23pm.

Also, I didn't order tomatoes as a topping on my pizza and I just opened the box to tomatoes...

I went here on wednesday August 7 around 8pm and there were two workers there one with a hijab and one without i was being served by the one without a hijab. She was rude from the beginning of making my custom pizza. I also noticed that her gloves were dirty with other ingredients before making my pizza. She was dropping ingredients in other bins before me and let some of those ingredients in my pizza. Then when I asked for bacon she heard banana peppers. So she put it on my pizza, I understand this was simply a mistake but rather than just apologizing for this mistake and correcting it she (very rudely) insisted that I did indeed ask for banana peppers. After settling this her body language was just so rude. She rudely took off the banana peppers with her very dirty gloves. She then put it in the oven for a much shorter time than usual (I've come here before and other workers left the pizza in the oven for a decent amount of time to make sure it is fully cooked). I assumed it was fine to eat since this was never a mistake a worker has made in the past so I ate the pizza. The same night i woke up in shivvers because I got sick with what I can only assume is food poisoning because I have vomited out the pizza as well as diarrhea and a fever of 38-39°. She should receive much more training and supervision from a manager while serving...

If you're looking for a fun and delicious experience, the do-it-yourself pizza parlor is an absolute must-visit! From the moment you walk in, the vibrant atmosphere and the enticing aroma of fresh dough and toppings set the stage for a fantastic culinary adventure. The best part? You get to unleash your creativity by crafting your very own pizza masterpiece!

The selection of toppings is truly impressive, ranging from classic favorites like pepperoni and mozzarella to unique options like arugula and goat cheese. The quality of the ingredients is top-notch, ensuring every bite bursts with flavor. The staff is incredibly friendly and helpful, guiding you through the process and offering suggestions to elevate your creation.

It's not just about the pizza; it's about the experience! Whether you're with friends, family, or even on a date, making your own pizza fosters a sense of camaraderie and fun. I left the parlor not only satisfied with my delicious creation but also with a smile on my face, eager to return and try new combinations. If you're in the mood for a unique dining experience that combines creativity and great food, this DIY pizza parlor is the...