Walked into Hip Baby looking for a last-minute baby shower gift this past Sunday. There were two employees working in the shop and I was the only customer. Both employees glanced my way as I walked in but made no acknowledgement of a customer entering, let alone saying a quick "Hello". I was ready to make a purchase as I was on a tight timeline but after hearing the telephone manner of one of the employees being blatantly rude to a customer asking to speak with the owner over the phone, I decided to head elsewhere on West 4th (Crocodile Baby). Working as a retail manager for many years, I was quite taken aback by my short but impactful experience in store... aren't Baby/Children's stores supposed to carry a little bit of joy?! I walked in ready to spend with little to no help needed on my end and left feeling that perhaps Hip Baby needed to make some better...
Read more"I have the pleasure of visiting Hip Baby in Vancouver regularly and I must say, it is a great experience! From the moment I walk in, the staff is incredibly friendly and welcoming. They have an amazing selection of high-quality baby products and accessories that are both stylish and functional. I was impressed with their knowledge and expertise in helping me find the perfect items for my needs.
The store is beautifully designed, with a warm and inviting atmosphere that makes you feel right at home. The prices are very reasonable and the customer service is exceptional. I would highly recommend Hip Baby to anyone looking for top-notch, sustainable baby gear in Vancouver. As a real estate advisor, I will definitely be referring my clients to this wonderful store. Thank you, Hip Baby, for making my shopping experience...
Read moreI have shopped at hip baby many times- First for gifts for my friends having kids and now for my own children and every time I have gone, the customer service has been wonderful. Not to mention, their products are very well curated – they carry wonderful brands that are great quality. I highly recommend hip baby to anyone with little ones in their lives. May they have all the success in the world- it's small businesses like this that build community and enhance daily life...
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