Like most of the disarray administration in Colombia Liberty Insurance is a disaster, Contacted Liberty Insurance and contracted employee insurance adding two employees. We received our insurance IDs and great no problem. We came back two weeks later and added two more employees. Liberty Insurance gave us a document attesting to the fact. Well we have had to stop our project because a very prestigious University called Liberty Insurance to verify if their students were insured and the answer was not. These us after we have a legal binding document which says the contrary. Well we had to stop our project because according to Liberty Insurance, some of our employees are not insured. We have received zero communication from Liberty, we have no clue as to hire much we have to pay, we have not received a bill to pay and here in Bogotá Colombia is business as usual. Colombia is NOT a safe place to invest, the laws and the way to do business here is not amicable to foreign company's to do business in Bogotá. This charade of Liberty I insurance will cost us thousands of dollars and we had been embarrassed by...
Read morellevo 6 horas con el #224, reporte una recogida de grúa desde las 4.46 de la tarde, es las 10.01 de la noche y me encuentro en la calle , en un barrio oscuro que no conozco , y no han recogido el vehículo. hable con Laura Salcedo, Marisol Amaya, Yeison Hernández, Carlos Méndez. al final pedí hablar con la supervisora.. me pasaron a Esmeralda Yadira., ya hablando con ella entendí que como es el jefe son los trabajadores... una persona con cero empatía , cero servicio al cliente, indolente, desconsiderada , irrespetuosa e injusta.,con mil excusas, quien no escucha ni se pone en los zapatos del cliente. No se compra un servicio para recibir ultrajos y maltratos. nunca mas expediré ni renovare ninguna de mis pólizas con...
Read moreLe doy una estrella por que lamentablemente no existe la calificación de cero estrellas. Llevo aproximadamente un mes intentando obtener respuesta de una reclamación para ni vehículo, esperando que un asesor que me comunicara con el perito encargado, 4 días después me dicen que el perito ya no trabaja con ellos. Nadie sabe nada, todo dicen que es una inconsistencia y nadie se hace cargo de la situación. No me siento asegurado, me siento estafado por...
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