Tú a Tú - Secondhand — Local services in Copenhagen Municipality

At first glance, the shop has a lovely aesthetic and offers a curated selection that seems quite promising. However, I found that most of the items available were predominantly in small sizes.

I purchased a sweater that was said to be handmade and 100% wool, but the quality didn’t reflect the price (1000 kr). There were numerous loose threads and significant pilling, which left me quite dissatisfied with my purchase. After I shared photos showing the issues, the team handled the situation very professionally and kindly. Their communication was fair and constructive, and we found a solution that I’m fully satisfied with. I really appreciate how seriously they took my feedback and how thoughtfully...

They have really cute items, but the fact that they ignored me while I was waiting at the register (with money in my hand) was just too rude. The 2 women were just chatting to each other, drinking tea in between, while I waited (at least acknowledge that you see me). I threw down the items and said if you don't want to help, that's okay and walked out. Not worth the treatment. Note: the staff can't have been mistaken about my intent to buy. And looking at other reviews; it does reflect their...

I walk past this shop a lot - never been in before. The appearance of the items in the window fooled me because they’re often creased and not that well presented. They do not make it clear on their website that they ONLY sell certain brands. So basically they prefer high-end brands where the clothes is shabby to mid-range where the clothes is in perfect condition. That is of course their right, but they should state it on their site instead of phrasing it...