I was a regular customer but today I arrived at the store at 19.24 and a rude man said it was not possible to enter because they have already closed. I tried to explain it was a matter of few second for them because I already knew what to buy and it was just next to the cashier at ground floor; people were paying normally as the closure timing is supposed to be 19.30. He raised his voice and he didn’t let me in, it was extremely important for me to buy what I needed tonight to finish for my work presentation of tomorrow morning. This store might be ok for someone who goes randomly during week end to have a look for hobbies activities or tourists but definitely not a reference for professionals and they are not interested in building customer loyalty. Fortunately there are others stores in the area where people are kind professional and opening timings...
Read moreExcept for the checkout clerk, the entire staff team is friendly and helpful. I presented my promotion at the checkout and she assured me that it might be applicable; however, after several days, I discovered that there was no discount on my receipt. And the worst part is that the price is exorbitant both in store and on the website. The same chevalet costs twice as much at Rougier as it does at other stores and websites such as cultura, rakuten, and brico affaires. What are you thinking? For myself, I will never again go to r&p. Before you think that the in-store experience is unique and irreplaceable, think again. I'd rather go to magasin sennelier, where I know I'll spend a lot of money, or just buy it online. Thank you for sharing your...
Read moreI do calligraphy (western) & sometimes other drawing projects and I always find what I need. Service is hit or miss, but mostly I've felt taken care of. It helps if you know what you are looking for and what questions to ask.
There seems to be a lot of supplies for crafty projects.
N.B. Rougier et Plé is NOT a good location for fabric, knitting or serious mosaic supplies. For fabric go to Marché Saint Pierre or one of the stores nearby. For mosaic tiles, you must go to Championnet Carrelage in the 18th. They have a jaw-dropping product range and sell loose tiles by weight. Knitting supplies in Paris are much harder to come by than places with colder climates, where more people...
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