I ordered 7 desserts via Wolt in order to take them to a friend home visit. Unfortunately, all 7 desserts were poorly packed on top of each other in a poor quality box and as a result they arrived damaged. On top of that the box was dirty outside. As you understand, I couldn't take this to my friend.
From what I read in the reviews later, a lot of people have complained about similar reasons. I wish I had read them before.
Dear Latodolce, you cannot sell a product in such price and not have good customer service. Which means that you have to ensure that all products arrive in the quality that you show them on the pictures on your page in good packaging and if they don't, then you should take responsibility and compensate your clients.
I paid 45 euros for something that I couldn't make use. Very...
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