Ahmedabad General Post Office — Local services in Gujarat

It is very good that computerization is done for transactions of Post Office. However, I am compelled to bring to your notice that a lot of time of public/customers is wasted in getting transaction done through the computerized system. I had visited Khokhara post office for remittance of Postal Insurance Premium my wife. On 28th January I had been to the post for this purpose and could not get it done and because of long queue and the person handling seems inadequate knowledge of the system, taking too much time for each transaction and giving the reason that the server is slow. Again I went to Post office on 13th Feb. for opening/purchasing NSC and PPF and understand from the Post Master that because of computerization, NSC and PPF opening is not possible. For payment of Postal Insurance Premium, I was waiting in the queue of around 10-12 persons, from 10a.m. and when my term came at 12.10p.m. the person told that as printer is not working, the transaction is not possible. I have wasted my more than 3 hrs. I made a request to Post Master to place a Board indicating which transactions are possible and which businesses/transaction are on hold so that the public would not waste their time. To this, postmaster told me to make your complaint with the GPO. If this is the kind of response to public, very soon people will stop availing the service of Post Office.

Hope you will look into the matter and take suitable action to provide better service to your customers. Johny C.V. 10, Moriya Flats, Elim Park Society, Maninagar...

Amdavad GPO timings, please check it will help you.🙏

For Inquiry- 10:00 AM - 06:PM (Mon-Sat) Post ticket selling- 8:00 AM-8:00 PM (Mon-Sat) Speed Post- 10:00 Am to 07:30 Pm ( Mon-Sat) Registry- 10:00 Am to 07:30 Pm ( Mon-Sat) Parcel Service- 10:00 Am to 05:00 Pm ( Mon-Sat) Insured Parcel-10:00 Am to 05:00 Pm ( Mon-Sat) Money Order Booking-10:00 Am to 04:00 Pm ( Mon-Fri, 10 to 2 for Sat) Telephone/other Bill-10:00 Am to 04:00 Pm ( Mon-Fri, 10 to 2 for Sat) Saving A/c Service- 10:00 Am to 03:00 Pm ( Mon-Fri, 10 to 2 for Sat)

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Very disappointing from India Post. Parcel shows item bagged on 24/07/2019 but not yet received . All are thieves. even Though Speed post my brother has not recevied the parcel for raksha bandan. India Post are cheaters they stole the things from parcel. And no response of email and calls. Better is that we send our important items through other service. Please don't send your important items from India Post. I would only give Ratings but i have to...