Kotak Mahindra Bank — Local services in Gujarat

I am extremely disappointed with the service provided by the Kotak Bank Relief Road branch. The lack of attention and follow-through from both the operation manager and relationship manager has been deeply frustrating. It's unclear if the branch manager is aware of this situation.

During the account opening process, we were assured that all banking matters could be managed without needing to visit the branch. However, when we reached out for assistance, we were instructed to visit the Relief Road branch. This inconsistency between promises and actions has been...

It's was a great experience inside the branch. Every thing is working smoothly and quality service providers by employees. But i see the cloud in cash deposit, they stand up for 15-20 min, so you have arrenge sitting, etc.

Coustomer vehicles parking not available, also some primium coustomer think car parking! Not possible so that some minor things are there. That's why i have given 4 star ⭐ rating.

Thank you kotak...

Worst service by a relationship manager,

Every day I call him, and they don't pick up.

It's taking more than a month, and still I'm not receiving a simple form from the bank.

Also, the account has been open on end for more than one year but still has not received a chequebook, debit card...