Tanishq Jewellery - Cochin - Padivattom — Local services in Kerala

I am Mrs.Mevis who purchased a platinum chain recently from Padivattom Tanishq branch, near oberon mall, cochin. After sales, response was very poor from this branch. ( sales person and store manager were showing negligence ) I have visited the Padivattom tanishq store, and placed an order to purchase a chain on november second week. I have paid 70% product charge on same day (nov 20th 2022), and i was waiting for my product. From manufacturing unit, i got a message by stating, my product is ready. So i have contacted sales team, Padivattom tanishq branch, they were unaware about it. I have told them that, i will make remaining payment on 5th December, so that, i can get the product, once it reach in this branch.. They said, they doesn't know the product rate. Only once the product reaches the store, then they only can know.. I said ok.. On 7th they called and told, product reached. i have visited same day, I saw the product.Transferred remaining amount (30%) through cheque. and waited till 9th. Once i got confirmation from my bank (1 PM on 9th december 2022)that money got debited from my account, i have contacted sales team. they told, they will check and tell. They didnt check. sales person said, he had another customer. so he didnt check. The problem started from that moment. I have waited till evening 6 pm.. no response from their end.. When ever i have tried to call.. they were showing their face, like they are helpless.. They were saying their bank billing team didnt approved my transaction, so they cant deliver the product. I have tried to contact my bank , they given debitted amount statement. I have called tanishq bank. they told to ask bank statement to tanishq padivattom store. As thier payment got reflected. i have asked. but they didn't given.. I have requested them to show me the bank statement from Tanishq corporate account regarding my payment reflection, if they are genuinely saying this.. As i got suggestion from their bank team, i have asked padivattom store . They didnt give statement to me. i didnt get the product on that day (9th december). They are not paying any value to their customer, after sales. No one takes, responsibility also. .. I have failed to get it on 9th november . I have waited on Saturday, and called them. they have told, second Saturday, their billing team will not work. Store manager has said, they are corporate, they have some rules and regulations, so they cant give my product. ) asked me to wait till Monday on call. Monday, no one called me.. monday evening, i have contacted tanishq main branch chat support team.. So chat person told, they wll arrange a call back form store.. And from padivattom store one person called and told, he is calling from Bombay and started laughing. I dont understand, how come a branch sales team can play with customers product and money.. and he also added one point that, i am not going to get product on Tuesday also. wait till Wednesday !!. How come a sales team go this much rude. All these days, i have tried to contact them through chat support and watsapp support and call support. But they didn't give product for 5 days. On Tuesday afternoon, i got an update. and i collected the product from store. When i visited the store, they have made me to wait 1 hr, to show their power. As i value my money and product i sit idle and waited. I was alone. Very negative response from their team i have seen. I will never waste my time, here after with this padivattom...

It was my first visit and my first buy at Tanishq and the place does not disappoint. At first it looked like the place did not much of a collection but then they just brought out more and more. It had almost all the pieces we looked at online and we ended up buying two rather than one. Designs are awesome. The staff was very knowledgeable and did not push too much. It been a wonderful experience. It's a hidden jem, pardon the pun. We went on a Sunday so parking was not a problem but there is not that much space for parking so would suggest you go out of peak hours. But you can find parking if required. A valet would be a better option. Overall it looks like a small place but inside it's much bigger. They seem to have focused more on diamonds which I did not check the collection. But they have informed anything online they can pre-order and custom make as well depending on you choice. There is no goldsmith at site so that's a miss. Something I forgot to add is the fact that even though there is no discount they ended up giving a small discount just because i asked. I mean that was unexpected and make the overall experience a better one for it. Thank you...

My experience with Tanishq Jewellery - Cochin - Padivattom ,has been nothing short of exceptional. From the moment I stepped into their showroom, I was greeted with warmth and professionalism. The staff Mr. Jees Philip guided me through their extensive collection with patience and expertise. The craftsmanship of Tanishq gold jewelry is truly remarkable. Each piece exudes elegance and finesse, reflecting the expertise of their artisans. The attention to detail is evident in every design, making their jewelry stand out amidst the rest. What truly sets Tanishq apart is their commitment to quality. The gold used in their pieces is of the highest purity, ensuring longevity and durability. I bought a diomind ring and chain the se collections are really unique .My experience with Tanishq Gold has been nothing short of exceptional. The craftsmanship of Tanishq gold jewelry is truly remarkable. Each piece exudes elegance and finesse, reflecting the expertise of their artisans. The attention to detail is evident in every design, making their jewelry stand out amidst the rest. Thank you for the...