Domino's Pizza - Kilkenny — Local services in The Municipal District of Kilkenny City

Regular customer who unfortunately had a terrible Dominos experience. Food ordered and paid for, with an additional 4E for delivery (while living in the city which always got delivered to the door).

Contacted by a young abrupt girl, who demanded for us to meet the delivery driver at a completely different location or we wouldnt receive our paid order. Went to the location, waited 20 minutes, no delivery driver and no food. Rang dominos, for them to say that after all the hassle that they would have to cancel our order and that the onus was on me to contact JustEat for a full refund. Left with no food, a food bill to claim back and unfortunately a unforgettable customer service. Rang Primo from JustEat after this drama who then went and delivered a great pizza and a much more...

Ordered garlic bread and margarita at 3.58pm, went to collect at 4.20pm but not ready even though received text states ready in 8min at 4.02pm. Finally received my order 4.42pm. The staff confirmed the name again and found it at the collection area. He apologised and gave couple of free drinks but the Pizza was dried.

Only one member staff on shift. He does everything him self. From stocking up the pantry, making pizza, packing and trying to communicate to customers. Fair play to him.

The phone was ringing non stop but there’s no way he can answer it. Forget about the dirty floor due to bad weather.

At least 2 member staff should be...

Unfortunately, the experience at Domino's Pizza was not good. We came to order pizza, but the employee was busy on the phone and even when he asked what we wanted, he did not look at us, but continued to sit on the phone without raising his eyes. When we finally placed the order and were ready to pay. The guy asked us "Card or cash?" I answered cash, he remained silent, but when I put money in to pay, he finally looked at us and said only card. Why then did we have to ask how we would...