산타마리아노벨라 약국 — Local services in Florence

The brand image of Santa Maria Novella is terrible. I experienced racial discrimination in this place, where they sell creams and soaps. This is the worst place. It’s not even relatively cheap. I asked for an item but was told to wait. I had to keep waiting to receive the item before I could go to the checkout. I will never use this...

I'm curious about what people gain from being racist and what kind of satisfaction they feel from it.

At first, I couldn't understand it, so it was hard to tell whether it was just rudeness or actual racism.

However, I became certain when I could compare the way they treated Asians to how they treated other races.

All...

A middle-aged white female employee (Latina) was being racist. We asked for an item for checkout, and she told us, “just one second,” while she conversed with another white customer, making us wait. After their conversation ended, she approached another white couple to assist them, leaving us, who are Asian, standing there. This place doesn’t even have a price advantage, so we felt bad and didn’t want to stay there any longer.

백인 여자직원이 오래 세워두는 인종차별 있는 곳. 어지간하면 이런 리뷰 안 남기는데 주의하세요. 기다리라해놓고 다른 데 가서 자꾸 백인들 골라서 영업하며 세워둠. 다른 직원에게 계산해달라하려니 자꾸 기다리라고 함. 산타마리아노벨라 제품 대부분 한국에서 다 살 수 있고 비누를 제외한 모든 제품이 가격적 메리트는 없음....