STUDIOUS Kyoto — Local services in Kyoto

I had a disappointing experience with this store. As a foreigner, I was not informed about the store's return policy before making our purchase, neither verbally nor visually. When we returned to the store just 30 minutes later to make a partial return (without having worn or opened any items), the staff directed us to the receipt, which was written in Japanese. Since we couldn't read it, this seemed like an unfair expectation. However, even if we could have read the receipt, it would have been too late by then - we had already made the purchase. The fact that the staff relied on the fine print on the receipt to inform us of their return policy felt misleading and deceptive, especially as foreigners.

The clothing at the store looked pretty nice, albeit a bit expensive for the composition of materials used. However, the staff kept trying to tell me the clothing I was trying was made of wool and pointing to the clothing composition, but I could clearly tell that it was made of

This store has a wide range of curated selection of Japanese brands, some affordable, some on the higher end. I wasn’t expecting on seeing the brand Needles at this store either , so I was extremely happy. They have very friendly customer service. The employee Kishi helped me out with exceptional...

Me and my friends had the best shopping experience at this store. Yuto came up and suggested about 10 different tops to go with the pair of pants I was wearing. He was amazing and made this one of the best shopping experiences I've ever had. There is no reason for the negative...