Good Nature Hotel Kyoto — Hotel in Kyoto

My sister and I visited the Good Nature Hotel Kyoto for the second time.|After a great previous year (a review from Sep 12, 2023, which for some reason is not on the website, and it is also strange that the hotel only has 75 reviews in total - as if someone "zeroed" the posting of the reviews)|Unlike the previous year when we were three people and we got a huge and unusual room, in which there are three dedicated beds for three people (usually a folding bed is put in for the third person), this time we got a small room for two people, in the location furthest from the elevators and with poor structure and planning.|The way to the room was the longest possible, because the location of the room was in the corridor parallel to the elevators (the rooms in the hotel are along corridors that make up a rectangle) and since there are only two elevators that are only on one side of the rectangle, it should be taken into account that when you get out of the elevator, you may have to walk a long way to the room you will get.|The room itself - Twin Bed - was small as you can see from the attached photo.|The bathroom sink, where you can shave and wash your hands, was in the passage from the front door towards the beds, and not in the bathroom itself.|Do you think it is respectable to shave and brush your teeth, for example, right in the bedroom?|The bathroom and toilets were also very small compared to the previous year, even though they were equipped with the best modern equipment.|The beds themselves are comfortable and the sleep quality is good.|This year, unlike last year, we did not order breakfast at the hotel because the supplement required was huge and unjustified, what's more, in our experience the previous year the meal was of normal and average quality.|The location of the hotel is excellent and close to the main streets in Kyoto and is convenient as a point of departure for any attraction you want to see in the city, especially for those who wish to shop in the vicinity of the hotel which is full of the best and most fashionable shops in Kyoto.|Probably on the next visit to Kyoto, we will look for...

The location next to Takashimaya is its only bright spot. I checked in early after 2 o'clock. There are too few elevators to enter the room. I feel that the design is like an unprofessional B&B. The sofas and tables are not easy to use. The area is large. However, because the materials used are too poor, I feel that the curtains are very low-end. The desk lamp next to the bed is shaky and has poor contact. It lights up for a while and does not light up. The air conditioner cannot adjust the temperature. It is only about 22 degrees. I am sick and want to be warmer. The air conditioner is not working. The quilt cover does not match the quilt and makes a mess. The windows are not soundproofed and there are people at night. The soundproofing was zero. The room was not as good as the last cheap hotel, Hyatt Place. It was very clean. There was a clump of lint in the corner of the toilet room. When checking out, I asked for help to call a taxi. At Yuejiaxuan, I asked my surname where I was going, and then called to inquire and was told how long it would take to wait. The driver came and took me to the car. I would pay an extra 10 yuan. The service was very good, especially in the cold weather. It was very comfortable. The female staff of this restaurant came in and walked around. He told me that I had to wait for more than 40 minutes and asked me to take a taxi on the roadside. It was obvious that I didn't want to. The service was very poor. There was no all-in-one washing and drying machine. There was no bathrobe. In summary, I used some stuttering wood to advertise myself as environmentally friendly and used the lowest-grade materials for decoration. Paying attention to quality is the real environmental protection. It can last for many years. Now I am staying at the Millennium Hotel and it has not changed much before the epidemic. It is really quality. In summary, I stayed in more than ten hotels in Kyoto this time. The first one I hate is Shijo Yingte. The second one is this hotel. I won’t stay at Potel either. Richmond, in front of the station, is cheaper and actually...

Pros: Great location, very convenient for getting around. Modern and aesthetically pleasing design. Commitment to sustainability and the environment is respected. Comfortable bed. Water dispenser in on the floor to refill your bottles.

Cons: Toilet and Sink Issues: Our toilet was clogged upon arrival, and while staff unclogged it, a pool of red liquid remained after fixing (Guessing someone prior flushed feminine products), which should’ve been checked/addressed beforehand. The sink in the separate area was also clogged, and we had to fix it ourselves with a cup. Better maintenance checks are truly needed.

Overpriced for Quality: The $600+ Higashiyama Terrace Suite felt more like a 3-star room with outdated tech. The tablet-controlled features was laggy and crashed often—more of a hassle than a bonus. Don't implement "smart tech" in a room if you use low budget tablets.

Poor Noise Insulation: Street noise was very apparent with sheets/curtains closed. A 4 star hotel should have better exterior noise insulation. Interior noises were not much better, slamming doors, and stomping neighbors were all clearly audible.

Air filter / Humidifier: This seems to be a standard across all hotels we stayed out but this one had molded cap at the bottom that you fill with meaning that the water you fill will they sit in the same pool of molded cap. Truly disgusting.

Unhelpful Staff: Basic questions about the train station were brushed off with no effort to assist.

Spa Coupon Misleading: Limited to just two options, the spa coupon felt like a bait-and-switch. While there’s a disclaimer, clearer communication would help than be told when you reserve that it didn't qualify for the promotion.

TL;DR: Looks and pricing promise a 4-star experience, but the reality feels like a 3-star stay worth no more than $300 per night. Appealing location and design don’t make up for poor maintenance, tech issues, noise, and...