Geo Takayama Showa — Local services in Takayama

One of the worst customer service experiences we’ve had in Japan. We visited the Geo store in Takayama and bought several items including some Shin Megami Tensei merchandise, pens, and a Dragon Quest game. While we were at the register, the staff member accidentally tore the shopping bag. When we tried to point this out (without speaking Japanese), he became visibly angry. He grabbed the bag from us aggressively, threw all our items into a new bag without care, and didn’t say a single word—no apology, no thank you, not even a goodbye.

We felt extremely uncomfortable and unwelcome. We’ve traveled across Japan and this was by far the most unpleasant encounter we’ve had. We hope this is just a one-time issue with this particular employee, but it left a very...

The games are at least half price or a third of price if you compare to Canadian price especially Nintendo games. The prices are cheaper compared to Tokyo and Osaka. The personnel can speak...

Store has pretty good collection of DVDs or CDs and some furniture, including dishware, but keep in mind, they don't accept any credit cards, which...