Taka-san and the staff at Ringram have been all very helpful and offered us the best service. We wanted to make our wedding rings using the wax method but knew our trip of 25 days in Japan might be too short for this course (wax course needs 4 weeks to make the rings).
We contacted the shop in advance and explained our situation, they told us if we chose a simple design, they could deliver the ring within the 25 days, right before we left Japan. We also had a plan B to have a friend in Japan pick it up if there was unforeseen delay.
At the shop, we reexplained the situation and the staff was very helpful in making arrangements to make sure we could fit our delay. Taka-san was great at helping us choose a design that fit my engagement ring and walking us through the step to make our rings and always made sure we felt reassured if we made mistakes in the process. He used a translator device to talk to us so it was okay to use English with him.
Finally when it came time to pick up the finished ring, Ringram exceeded our expectations and deliverd one week in advance to the date we had fixed prior. We cannot recommend their service enough. They are a great place to have your important rings made and it creates important mementos for us.
If you also have tight delays, please communicate with them in advance and politely ask if arrangements can be made. I am sure they will do their best to meet your...
Read moreMy fiancé and I wanted to get custom wedding rings while we were traveling Japan, and we had a great experience with ringram during our stay in Yokohama. I booked the engraving or ring smithing course online (there were 3 course options including a wax course and a design course, but we wanted to metal smith, so I chose the engraving course, or ご希望内容:【制作】結婚指輪/婚約指輪
ご希望コース:彫金制作コース) ーfor Sunday at 1630. We had a lovely personalized experience where our own ring guide Yuko walked us through choosing our own metals (went with platinum to match my engagement ring), and entire process took about 2 hours. You can also choose to have personalized engraving (up to 15 letters for free and on the same day, or if you want to engrave a personal drawing you draw on an iPad, they can do it but may take up to 3 weeks). Thank you...
Read moreMy husband and I had the most wonderful experience at Ringram with our teacher Ai! From start to finish, Ai was incredibly patient, attentive, and truly passionate about their craft. She helped bring our vision to life with a stunning custom ring that exceeded all my expectations! The quality and craftsmanship are absolutely breathtaking—every little detail is perfect. We had told Ai that it was our 2 year wedding anniversary, and this trip is our delayed honeymoon, and she made it even more special than i could’ve imagined. leaving this store made me want to turn around and go back to make another!!! If you’re looking for a one-of-a-kind piece with exceptional service, this is the place to go!...
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