Sultan Ismail Health Clinic — Local services in Johor

Klinik Kesihatan Sultan Ismail which is located inside the Hospital Sultan Ismail🏥🚑 compound. The Klinik is opened everyday from Sunday to Thursday 8am to 9.30pm . Saturday 8.am until 12pm only. On Public Holiday it will be Closed Klinik Kesihatan Sultan Ismail is located at Jln Persiaran , Jalan Mutiara Emas Utama, Taman Mount Austin 81100 Johor Bahru. Johor Darul Takzim.

Klinik Kesihatan Sultan Ismail cater for daily out patient only. It will also attend to babies medical checkup. Certain days are allocated for patients on monthly or quarterly medical check up especially for senior citizens with various illness which need refferal.

Since the country is still in the pandemic sitiuation. Patients and all vistors need to follow strict SOP procedures while within the compound of the klinik. Only patients that are to be attended will allow entry into/ inside the building. There are a fews tents provided for patients to wait. As they given/provide number. The number are sereggated for walk in patients, appointment date, monthly medications requirements, blood checkup. They are all alloted into different tents. Staffs and nurses will attend to all enquires for customer. Staffs & nurses and 👨‍⚕️👩‍⚕️Doctors are friendly, please be patient as they are also human working endlessly to provide the best to us all.👍 The frontliners had been working hard since the covid19 hit the country last year. Also the klinik provide drive thru pharmarcy for patients that wish to collect their medication without entering the klinik.

Note. Please follow strict SOP guidelines and procedures . Help each others to help...

Unclear instruction caused delayed.

All is about Klinik Demam that I had experienced at today

Problems: No number system and using call ur name when ur turn. Unclear indication, and hand never leave the phone most of the time I observed. (Staff registration klink demam) (Not saying the staff help you check blood pressure, he is quite good and hard-working) Cannot detect and solve problem ( staff at registration very confident to ask ur name to be called, without checked whether ur name had been called few times before). Number system on the wall is for pharmacy klinik demam but not for queue. (Pharmacy staff asked ur to wait for ur name will be called, but actually is look at last three digits of the oren paper your received)

Still used traditional way to call people by their name. This is very un-efficient instead of using the number system or using the speaker will be better.

I sit in front of the counter. Waiting for my name until I slept and woke up and slept again and woke up.

The registration counter staff lady asked me to wait for my name to be called. I tried to attend few times to registration counter and told her the people hold the number behind me already go back but me.... She just said pls wait ur name to be call confidently, I go and asked for 3 times she replied me the same.

For hospital and klinik gigi, so far so good, very good experience,...

Went there last week friday coz the new extended operation hour stated the clinic is open. It suppose to open at 8am but then when we reach there the nurses didnt open on time and they were scolding the people when we enter at 8am itself. They ask who gave permission for us to come inside. They do the job very slow and completely open the clinic at 8.15am only and when they serve us they making unhappy face. The doctor also came late. So dissapointed with this kind of attitude. We didnt came to clinic without purpose, we came because we sick and government the one who stated that this clinic open on friday at 8am. If you as a staff from the clinic feel not happy to work on that day you should not showing face to other people. And its so unprofessional when nurses scolded the people because we go in sharp at 8am. Its not our fault if you guys didnt fully open by that time. You guys should be punctual to come to work next time. And as for the doctor they didnt check the patient properly and when we ask for MC she directly said its public holiday. Even its PH doesnt mean everyone entitled for PH leave, some people still need to work on that PH. And some nurses there especially who taking the blood test on that day, how you guys can have time to watch movie inside that room. Seriously poor service. I didnt expect much but this...