Senses World — Local services in Playa del Carmen

The worst experience possible. Ericka, the “director” in charge of 26 kids and 3 assistants is not considerate with your time or the care of your child.

I met with her and she welcomed us saying we could start the following Tuesday. When we arrive, she told me she was expecting us on Monday so I reminded her. My son cried for 15 minutes and she called me to pick him up instead of reassuring him as it is her job. My son is 2,5yo and used to daycare since he is 3 months old. Then she told me she was too busy to spend time with him but we could do it progressively starting the following Monday at 9.00 am sharp. I let her the book, the wipes and everything she asked me to purchase for the school. Here I am on Monday back at school with my son waiting for her and receiving a text, saying my son is not welcome as the school is at full capacity. This says a lot of the school organisation knowing that she didn’t hesitate to use everything she asked me to bring like books... that I found in the library and so. Imagine what she does with the kids if she treated the parents (money...

Senses World was an amazing experience for my four-year-old! She absolutely loved every moment she spent there. Even thought my daughter Emma doesn’t speak Spanish, Mrs. Erika was incredible at communicating with her and making her feel comfortable and included. The other wonderful teacher was also so kind and attentive. The facility is always clean, and the staff is constantly engaged, playing and interacting with the kids in such a positive and caring way. I felt completely at ease knowing my child was in such a warm and nurturing environment. Thank you for being so great — we’re...

We visited Playa for 1 month and enrolled our daughter in daycare here. The classroom space if large and very clean/ organized. The teachers were very professional and my daughter really enjoyed them. Erika planned special activities like Halloween and a birthday celebration for the kids. I cannot say enough nice things. As an extra bonus, the school is across the street from a playground so I was able to bring my daughter there everyday after school. We will be back again next...