Sushi Tlan — Restaurant in Playa del Carmen

I was looking for a sushi place to try and picked this place based on the reviews. After trying the place out I can definitely affirm the reviews are too high for quality stand.

The service lacks on attention to the customer, there was just another couple at the restaurant and my family and the servers did not check on us, not even once. I would have order another drink as the food was taking a bit but as no one checked on me i didnt even bother trying to find a server, keep in mind restaurant was empty. Food isn’t anything special, it looks decent on picture but it’s pretty much a grocery store quality level sushi. I would look for a different place or just skip sushi in Playa as it seems hard to find a...

I would NOT go back. Here are my reasons. They charged me for an entree I already said I didn’t want. They recommended a lot of items with cheese, I told them I’m lactose and can’t have anything with cheese, I order something on the menu that doesn’t have cheese. Please tell me why the sushi I got had cheese in it ? The item that was include in my bill that I didn’t want had cheese in it as well. They never told me how much my bill was just handed me the machine, after I paid I noticed the price was WAY higher than it should have been. by the time I realized the complete order was wrong I was too far from the location to go back. I’ll never return and I hope this is a warning sign to...

I loved Sōma Urbain Shushi Bar as well as Sushi Roll in Calle Corazone, on the 5th ave. After trying Coliforia - green and vegan an shopping at DAC fruits and vegetables market, I was lookink forward to this inviting sushi place where I lived.

I sat down to look at the menu on the high chairs near the chef...when I decided on my selection, staff look at me at continue talking between themselves...after a second buenos tardes, same answer...I left...same as my bad experience at 7/11 in front of ADO bus terminal on the 5th ave.

I feel sorry for the staff at both locations, it may be color / race / experience related, I...