Unfortunately I had hired a stand from Coast Cakes for my wedding. We set it up on the night and it worked like a charm. When my friend (who was doing me a favour bringing it back) went to take it home I said to keep it together so that no parts could be lost. She did that and took it back to the shop who said that they were keeping the deposit as she'd lost some parts. It was fully put together, with absolutely nothing missing, apart from a homemade cardboard box. I offered to make a new cardboard box (I can do so at work), however that wasn't good enough and I was informed that there had been extra pieces of the stand attached to the bubble wrap that the stand came in. There absolutely was not any extra pieces, I helped put it together and saw it with my own eyes. I've tried to rectify this with the company, but they are not interested. Obviously business is a bit slow and they decided to make some money by not returning deposits for hired items. Such a shame as it looks like the cake reviews are great. Maybe need to sort out your...
   Read moreI ordered a cake online with a personalised photo. They were able to get it done within a week, confirmed on Tuesday and delivered on Thursday. It was fairly easy to contact them, but they did reply later in the evening rather than during the day. The cake looked really good. The photo and icing were nice. We got the strawberry cake. It was nice and sweet but the flavour was a bit more subtle than expected. The cake was moist and the icing wasn't overly sweet so you could eat it and enjoy it. he cake was pricier than expected, but it was bigger than expected and was really nicely done. They are able to deliver it too for a price. It probably would have been a bit less stressful if I had planned it better but they were able to deliver on time and even gave me a call after it was delivered to make sure that we...
   Read moreThis place is SCAM I order my daughter birthday cake online suppose to collect itSaturday, we call to postpone to Monday .( due to some issues) We came Tuesday to collect. We pay the hole amount , our friend invited, my litter daughter dress waiting for her birthday cake . Guess what : when we arrive to the shop , they told us they throw the cake WITHOUT even bother to inform us . They took the money and the cake BOTH. Such a shame ! They simply donât care at all !! The worst service ever ! They threatened to call police if we didnât leave . Can anyone imagine that !! They brook my little daughter heart , suppose to be her happy day ! she canât stop CRYING after telling her NO BIRTHDAY CAKE And guess what I asked him are you happy doing this to us . He...
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