SMDC TREES Residences Condo — Local services in Quezon City

The administration at this establishment is poorly managed, evident from numerous negative reviews. Management ought to feel ashamed for their lack of proficiency in office operations. There appears to be a stark divide among the guards, with only half exhibiting good behavior while the rest are rude. It's imperative for the administration to understand that they serve the tenants, yet they seem to arbitrarily create rules as they see fit. Communication within the administrative staff seems disjointed, as different individuals provide conflicting information, leaving tenants confused. An example of this confusion arose when we sought clarification on pool usage; despite being told by administration that payment was required, upon reaching the pool, we discovered otherwise. This inconsistency is both a waste of time and money for tenants. Unfortunately, similar issues persist in other residential areas managed by the same administration, indicating systemic problems. The employment of underqualified staff at lower wages, coupled with inadequate managerial oversight, contributes to the subpar service. It prompts concerns regarding the allocation of homeowner association fees, as they do not appear to be utilized for the betterment of living conditions. Prospective homebuyers are advised to approach the administration with inquiries to witness firsthand the incompetence plaguing the office. WARNING: do not rent or buy from Trees. You have...

I really thought this place was pleasant until a staff /tenured receptionist Beverlyn A. Laubeco (yes I asked for her name) talked to me in a manner that is not for hospitality/hotel industries. I understand.. this is not a hotel. But aren't they getting paid from "association dues" to give service that the owner/guests/visitors deserve? Where do I complain about your spiteful staff? I asked a Very simple question a kid would understand that is answerable with one sentence. Courtesy niya na yun if magbigay pa siya ng directions.. What she did was talk about jargons I cant understand..that I have to repeat myself more than thrice or revise in layman's term..Really funny though. My gosh. My family is also planning to get units here. Tapos ganito ang staff ???? They LACK VALUES. I would like to ask the question if she's a graduate because I will definitely understand where and why she's like that. Nangmamata..Nagtataray.. Making me ask myself if I did something wrong. We hope the authority is looking into this issue. Word of mouth really affects...

Extremely terrible. Engineers dont do anything at all, they repair nothing and refuse to replace damaged windows, fans and etc. I own a unit here and i haven't used it in years. I used the condo for the first time only to see a giant crack in the window. They made me pay to repair a damage i didn't cause. The admin is slow and never update me on rule changes, monthly due changes and etc. To top it off, SMDC has been notorious for having faulty pipings and they didn't disappoint in that part. The ceiling of the toilet is rotting due to leaking and a rotten stench reeks through the ceiling. I would never recommend such a terrible residences to anyone. In fact anything SM or SMDC related is pure cash grab and they dont serve anything of top quality. From the cabinets down to the floor everything is of poor quality. A little bit of humidity is enough to peel of the floor and rot the doors down to anything wooden in the condo....