Embassy of India — Local services in Warsaw

Title: A Disappointing Experience: Unresponsive and Irresponsible Behavior at the Indian Embassy in Warsaw

Rating: ☆☆☆☆ (0/5)

I recently had the unfortunate experience of dealing with the Indian Embassy in Warsaw, and I must say that I am deeply disappointed with their unresponsive and irresponsible behaviour. For over a year, I have been struggling to get assistance for my sick sister, who suffers from psychosis. Despite submitting all the required documents, my interactions with the embassy have been marked by false hope, incorrect information, and an overall lack of empathy.

First and foremost, the lack of responsiveness from the embassy has been extremely frustrating. I have been writing emails for an entire year, hoping for some guidance or support, but my efforts have largely gone unanswered. It is disheartening to receive no acknowledgement or assistance when dealing with such a critical matter concerning my sister's health.

To make matters worse, I even made two visits to Poland specifically to seek assistance from the embassy. Unfortunately, my efforts were in vain as the embassy staff provided me with incorrect information and false hope. Their claims and promises, which initially seemed reassuring, turned out to be nothing more than empty words. It is deeply concerning that the embassy, which is meant to be a place of support and guidance for Indian citizens, would provide misleading information during such a crucial time.

The strange behaviour exhibited by the embassy staff only adds to the confusion and frustration. Their lack of empathy and understanding towards the urgency of my sister's condition is truly disconcerting. It is expected that an embassy, as a representative body of a nation, would prioritize the well-being of its citizens and offer the necessary assistance and support. However, my experience suggests otherwise.

Based on my encounters, I would strongly advise anyone planning to visit Poland to be prepared to take care of themselves, as the Indian Embassy in Warsaw seems to display an alarming lack of concern for its citizens. It is unfortunate that during a time when support is needed the most, the embassy fails to fulfil its responsibilities.

In conclusion, my experience with the Indian Embassy in Warsaw has been extremely disappointing. The unresponsive and irresponsible behaviour exhibited by the embassy staff, coupled with false hope and incorrect information, has only added to the challenges I have faced while seeking assistance for my sister. I hope that the embassy will take steps to rectify these issues and provide the support and empathy that Indian citizens in Poland rightfully deserve. (Please, persons reading this can provide your suggestion please inbox me so that my sister's life will be...

The gentleman from the North East working at the embassy, along with the local Polish woman at the counter, should ideally be assessed for their suitability for this role. They appear unwilling or unable to exercise the patience required to assist visitors properly.

We understand that handling queries from Indian nationals can be challenging at times, but it’s important to assign staff who are both empathetic and culturally sensitive. In India, despite the massive population, passport-related services manage to function efficiently because staff are trained to handle large volumes of people with a variety of concerns.

While anyone can work anywhere—as many of us do here in Poland—passport services require individuals who can demonstrate patience and a willingness to answer even basic or repetitive questions.

What might seem like a silly question to someone working behind the counter could be crucial to someone trying to avoid complications.

We kindly request that staffing decisions take this into consideration to ensure smoother service for...

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