Simba Supermarket — Local services in Kigali City

As I mentioned earlier, the portfolio is striving for the following;

To build consistent business relationship and high level of reputation among all of our customers. To build consistent business relationship and high level of reputation among all of our customers.

To encourage innovation and new ideas with new business approaches to keep a competitive edge.

To become one of the most reliable, stable and trusted supplier in the market so all of our clients completely rely on us in all aspects of their business requirements.

To increase company capability to be able to potentially serve wider market requirements.

To build an excellent platform that delivers a balanced value to shareholders, employees, customers and the environmental impact.

To encourage innovation and new ideas with new business approaches to keep a competitive edge.

To become one of the most reliable, stable and trusted supplier in the market so all of our clients completely rely on us in all aspects of their business requirements.

To increase company capability to be able to potentially serve wider market requirements.

To build an excellent platform that delivers a balanced value to shareholders, employees, customers and the...

Great.

Only a problem : Each Time i take an item when making the invoice i find a different Price from the one i Saw... I, two, three, four Times it's enough to conclude that nothing is being updated. I spend alot of Time for them to change prices.

One cashier told me even "to do as i want" when i tried complain about. I left all my goods there and went away. This has to be checked on. I am a regular customer and they know me. At first i didn't check, and paid more but since i started checking invoices i found that they make mistakes and Price higher than the Price of the good put under each good in the shop

However, Simba is the best supermarket i have visited in Rwanda. They have everything we need. Thank you for...

I used their physical shops and online service hundreds of times but the last experience was terrible. Around 2pm I gave an order from the online store. After 2 hours I received a pork product, instead of what I order, beef. They said they will change it. After another 3 hours, the product came but this time it was a 400gram product, instead of what I paid, 500 gram. So after waiting 5 hours, they literally steal 20% of my product and they refused to pay back for the difference. This is thievery and unacceptable. You cannot do this. How can I be sure you will send me 100gram instead of 1kg next time and ignore the problem just like you do today? This was my last...