Step Town Hotel — Hotel in Kigali City

I had a very comfortable 2-night stay at Step Town. The hotel is not far from Kigali city center, & the area where the hotel is located is quiet, safe, & has nice views over Kigali. The staff was warm and very welcoming. The room I stayed in was clean & comfortable, and the place had a relaxing vibe. This was perfect as I was very tired & sore coming from my strenuous gorilla trek in Uganda just the day before, then crossed the border from Uganda to Rwanda the next day. This hotel was exactly what I needed for my much-needed rest. The onsite restaurant serves breakfast, lunch, & dinner. The breakfast that was included with my room was plenty & delicious, with eggs, toast, fresh fruits, fresh coffee, & juice. They have a good menu selection so I ended up having lunch & dinner here on my first day. The food & service were excellent. Wifi on the property, including the room, was also excellent. I highly recommend this hotel to anyone staying in Kigali for a couple of...

Stayed for 1 night, with my son, after the end of a wildlife tour (mainly in Uganda). The hotel has commanding views of Kigali from a pleasant balcony area with a bar and restuarant. The room was basic but clean and with a en-suite bathroom, comfortable beds with mosqeto nets. The shower was the best one of our whole trip - good flow and temperature, and no splillage onto the bathroom floor.||||Staff were friendly and helpful.||||The bar has a variety of bottled beers including a nice local craft beer and we enjoyed both dinner and breakfast at the hotel. The coffee was also good!||||The location might feel a bit out of the way to some people, but we had no problems walking from here to the Genocide Museum (c40 minutes walk). ||||After check out, the hotel stored our bags in a locked room and also arranged a taxi to take us to the airport (20 US$). ||||We felt the hotel offered very good value for money and would recommend it for a...

While transmiting through Rwanda on my way to Uganda, the Step Town motel was recommended. I was able to make all travel arrangements as well as a pick up at the airport with John via email. He was prompt and polite and always got back to me right away. Even though my flight was 2 1/2 hours late, Thomas picked me up with a smile and whisked me off for a good night of sleep followed by a hot shower in the morning and a delicious breakfast. The views from the hotel are amazing. Great location, friendly staff and delicious breakfast make this a wonderful place to stay when...