IL Doppio - Pizzería & Delicatessen - — Local services in San Sebastián

I ordered two pizzas when i am staying in the hotel near by the restaurant, saw the photos look all fine on the internet. Placed an order through ubereat. Then the pizzas come in uncutted at all! can you imagine that? this is the first time in my entire life ordering take away pizzas coming without being cutted, how am i going to eat at the hotel, grab the entire pizza to eat? absolutely ridiculous, and totally...

Ordered 2 pizzas at 9.20pm to be delievered to the hotel. Waited and waited, sent an email as no one was picking up the phone. The Uber Eats app said it was on its way, so continued to wait they just cancelled the order, no explanation, angry is an understatement. Communication is key, maybe a call or a reply to my email to explain why you could not fulfill the order would have...

Desastrosa gestión Restaurante-Sistema de reparto.

Hice mi pedido Uber Eat y, tras esperar 40 minutos, cuando llega el repartidor al restaurante tiene que cancelarme el pedido porque al restaurante no le ha llegado el pedido.

Llamo al restaurante a pedir explicaciones y una empleada sí me atiende la llamada con amabilidad contándome lo sucedido.

Conclusión: repartidor pierde su tiempo (no tiene culpa), las empleadas aguantan el chaparrón (no tienen culpa), el dueño pierde dinero y clientes (responsable) y yo me quedo sin comer y sin mucho margen para pedir en otro lado.

El propietario me contestará que al no tener reparto propio estas cosas se le escapa de control, patatín patatán... pues churri, cancela el contrato con Uber Eat porque la imagen de poca seriedad te...