Huating Stay — Local services in Taipei

I booked through bookings.com. Shocked to find out that it didn’t actually bill via the site. You have to go through this elaborate check in process and pay separately. You have to use the Line app which I have never heard of. It’s like trying to solve an escape room. Lucky I had a friend who speaks mandarin to help me. The instructions don’t match the door vault and there is nothing to tell you it’s actually a door vault and to open it to get your key card - I thought it was the door lock and nothing happened when I put the code it. There is nobody on site and not even a sign to show you are at an actual hotel. Room smelled funny. Small and quiet. I would not stay here again or wish this check in on anybody especially late at night after a long flight. There was a Japanese couple struggling to check in. I felt so...

Before booking here, I highly recommend checking reviews on Google and Agoda.

There's no front desk, so you'll have to check in yourself via the hotel's Line or WhatsApp. The internet is pretty slow, and sometimes it takes about an hour to get a response. you can leave your luggage before check-in, but there's no one to watch it. they don't offer daily cleaning service, but you can ask for fresh towels. no elevator. loud noise from the room next door. toilet is very clean and good. (i like this)

It's a plus that it's near 7/11, Family Mart, Craft beer places, and coffee cafe." for...

There's no service at all. It was the worst self check in ever. Overly complicated. I had to log in on their web site, which was only in mandarin. I had to text with someone to send proof that i had put the money in the payment box. I dont recommend if you check in late at night because you might not get in and check in is a pain. They could easily make the payment through booking.com and simply send the code for the room via text... Also, they only chean the room and change the towels...