Avoid this place at all costs. Completely unprofessional and disrespectful.
I came at 7pm and was told to come back in one hour, so we agreed on an 8pm appointment. I waited patiently at a nearby cafe, planning around this time because I had a business meeting at 9pm. When I returned at exactly 8pm, they told me to wait another 20 minutes. The reason? She was busy washing the hair of another employee.
I explained clearly that I couldn’t wait, and that we had an appointment at 8pm. They didn’t care. She called another employee who also showed no interest in fixing the situation. I reminded them we had an appointment, but she just said “come back tomorrow” like nothing had happened. No apology. No solution. Just complete disregard for my time.
They lied straight to my face, broke their promise, and wasted over an hour of my valuable time. An appointment is an agreement. If you can’t keep it, then don’t offer it. This was not a misunderstanding. It was a clear case of disrespect and unprofessional behavior.
These people should not be running a business. The only reason they have any good reviews is probably because they’re fake or written by friends and family. If you care about being treated with basic respect and not having your time wasted, go anywhere else.
This was by far the worst customer service I’ve had in Chiang Mai. Shameful. Close your shop or learn how to treat...
Read moreI had an amazing experience at I Style Beauty! From start to finish, the service was exceptional. The hair wash was incredibly relaxing, and the scalp massage was heavenly—just the perfect way to unwind. The stylist took great care to ensure my hair was treated gently, and the blow-dry left my hair looking flawless, smooth, and full of life.
The staff was welcoming and professional, and the ambiance of the salon made the whole visit feel like a luxury retreat. Thank you for such a wonderful experience!
From a very satisfied...
Read moreNice and clean. My stylist can speak English well. Store front has a good store front on side street away the busier streets. 2 hair washing stations. But very hard on scalp so if you like it really hard then you might like if you have itchy scalp otherwise it might feel...
Read more