Cafer Erol Candy Shop Galataport — Local services in Beyoğlu

I’ve always enjoyed my visits to other Cafe Erol locations, so I was excited to try the one at Galataport. Unfortunately, this experience was nothing like the others. The service was shockingly poor. Despite the large number of staff present, they were more interested in chatting among themselves than attending to customers.

After waiting for what felt like ages, I had to flag down a waiter who, when finally approached, took our order with a rude attitude. To make matters worse, almost everything we asked for from the menu was unavailable. It was baffling that they were even open if they couldn’t offer what was listed.

In an attempt to salvage the situation, we decided to go inside and choose something directly from the counter. However, when we entered, we were once again ignored by three staff members who were too busy chatting to acknowledge our presence for nearly five minutes, even though we were the only customers there.

The entire experience felt unwelcoming and rude, a far cry from what I’ve come to expect from Cafe Erol. I definitely won’t be returning to the...

Lovely space and café if visiting Istanbul MODERN art museum. Great selection of chocolates, treats, Turkish delights, coffee, etc! Very friendly and helpful employees- one TRULY kind man even SAVED the day by helping me with postcards-- Above and beyond!! I also loved the chocolate covered Turkish Delight small squares (it was the only dark chocolate I could find there). I wish I had more time - I would have bought more of the boxes to fill with various goodies for gifts. The larger empty boxes to fill had beautiful flower designs. I hope to come back next...

Where do I begin, feels like Alice in wonderland🥰. A must try in Istanbul, actually the best candy, chocolate, wafer, baklava ever! Decorations are wow, variety is endless and service at best, Mr. Abdulrahman helped us choose and arrange for gifts and our own, cheerful and experienced and Miss Ozlem is the kindest, she packed and prepared all the items beautifully. Will definitely come back...