Hair Line Beauty Salon — Local services in Dubai

It was terrible experience, I'm regretting that I used their services. Very disappointed.... After their job I have more DAMAGED hairs (they are dry and I warned then about that, asked to be very very careful and gentle with my hairs edges), WRONG hair color (I showed them shiny blond color, but they did very very dark brown-ash color), and as a bonus, I got sick there because of freezing AC. After all, when I saw the result and complained, they just said - “if we did what you want, your hair would become more damaged than now”. So I have to be very thankful that I have less damaged hair than it could have been?! They charged me for full package price + VAT and offered me come again after 10 days and fix the color for free, but I will never go there again. P.S my appointment was in 5 pm and I did reach at 5pm sharp, but they started the work at 5:40 PM only.

UPDATE : ( answering to your comment below ) I talked to your administrator after the procedure, and he said that in 10 days the color will become brighter, which, of course, is absurd, because a brown color cannot turn into the blond. And I also informed him that your masters damaged my hair, and I was forced to cut my hair by more than 3 cm. So it WAS YOU WHO DAMAGED my hair and color, so if you said you can return the...

Worst experience! If you see the comment before mine the girl said it all and they have the audacity to respond saying wrong review and arguing instead of saying we apologise and try for once to react professionally and apologise lol there is no salon in dubai that answers and react this rudely and publicly too ! That just goes to say how rude they are and how they genuinely don’t care about their customer’s loyalty neither satisfaction they’re only after money and believe me that not how a business is ran . Overall would never recommend this salon everyone is agressive and literally want to fight you if you say anything What kind of owner hires people like that ? except the Tunisian at the reception and the girls nisrine everyone else is just...

Worst experience, inspite of explaining many times what procedures I want for my hair, they damaged it ,took all the money in advance and after that they don’t care! They started arguments and screaming if I request for refund.I am still following up but there is no response.They behave so rude specially the guy who is at reception .

All chats and records available with me as well! You guys call the customer make them wait and then ask to pay for the service that was promised to take care of what you made blunder before, with a disrespectful behavior, and you are talking about free service? I would deny even if you give free service as it ruined my day, my hair and my trust...