I recently made an online purchase for furniture and appliances, and I have to say, the experience exceeded my expectations! Shopping for these items online can be a bit intimidating, but everything from browsing to delivery went smoothly.
Website Navigation: The website I used was well-organized and easy to navigate. I was able to filter items by category, price, and ratings, which made it so much easier to find exactly what I was looking for. The product descriptions were detailed, and I especially appreciated the high-quality images from multiple angles, giving me a good sense of what I was buying.
Selection: The variety of products was impressive. Whether I was looking for a modern sofa or a sleek refrigerator, there were plenty of options from trusted brands. I felt confident knowing that there were reviews and ratings, and that helped me make informed decisions.
Pricing: I found some great deals on both furniture and appliances. The prices were competitive compared to what Iâd seen in physical stores. Plus, there were promotions like free shipping and discounts for first-time buyers, which made the whole experience even better.
Customer Service: They provided an update regarding the schedule of delivery. I was impressed by how professional they were.
Delivery: The delivery was seamless. The team did an excellent job of assembling and setting up everything in my home. They were careful with the items, and the appliances were properly installed without any issues.
Overall Experience: The whole process from start to finish was convenient and hassle-free. I would definitely recommend purchasing furniture and appliances onlineâespecially if youâre like me and donât want to deal with the crowds and long hours at brick-and-mortar stores. The savings and convenience are definitely worth it!
Would I buy...
   Read moreTerrible Communication and Hidden Fees - I Do not recommend!
I had an extremely disappointing experience with Makan. Not only did they fail to deliver on their promise of quality furniture, but they also miscommunicated in their rental agreements.
Firstly, upon receiving the furniture, I found the coffee table covered in coffee stains and the TV stand scratched. It's unacceptable to provide such subpar items, and it speaks volumes about their lack of attention to detail. They ended up replacing the furniture after complaining, however it was an extra day of delay.
I attempted to return the furniture early, as per my understanding of our what's app conversation, there was no concern on incurring additional costs. To my shock, I was hit with a 3-month early return penalty. The total cost I owed was not even communicated until I called to ask for my deposit which I then learnt was kept. If I had known that I would get a three months penalty fee, I would have kept the furniture.. there was zero communication or consultation from their end.
My advice to anyone considering their services is to read the agreement meticulously before signing anything. Their whats app communication portal is very poor & they do not...
   Read moreTerrible Communication and Hidden Fees - I Do not recommend!
I had an extremely disappointing experience with Makan. Not only did they fail to deliver on their promise of quality furniture, but they also miscommunicated in their rental agreements.
Firstly, upon receiving the furniture, I found the coffee table covered in coffee stains and the TV stand scratched. It's unacceptable to provide such subpar items, and it speaks volumes about their lack of attention to detail. They ended up replacing the furniture after complaining, however it was an extra day of delay.
I attempted to return the furniture early, as per my understanding of our what's app conversation, there was no concern on incurring additional costs. To my shock, I was hit with a 3-month early return penalty. The total cost I owed was not even communicated until I called to ask for my deposit which I then learnt was kept. If I had known that I would get a three months penalty fee, I would have kept the furniture.. there was zero communication or consultation from their end.
My advice to anyone considering their services is to read the agreement meticulously before signing anything. Their whats app communication portal is very poor & they do not...
   Read more