Cochini — Local services in Ashfield

Pizza is usually amazing. Yesterday however let themselves down big time. Ordered through food hub and was told to expect an hour wait which is standard. Usually food arrives about half an hour. Two hours later still nothing and website had said they'd closed which at about 8pm seemed strange. Phoned them and no answer. Made the decision to go and see if they'd shut, after all unforseen incidents do happen. Shop was open and cooking. Informed them that I'd been waiting two hours and that couldn't contact them. They said a driver hadn't turned up. This is obviously something they couldn't predict but by not informing us of delays or us having the ability to cancel the order was poor service. Found my order was just sat waiting to be made. Once there they made it speedily and threw in a garlic bread as a freebie. However upon getting home found one of the pizzas had the wrong base and the other had been requested with extra toppings that were missing. Normally would have phoned but as they'd essentially unplugged the phone was no point.

The pizza they'd made was actually nice even if not what we'd actually ordered. The food here is good quality but they need to be more customer...

I ordered my pizza at 6.30pm and was told on the website that there was a forty five minute wait. At 7.40pm I rang to find out where the food was only to be offered a can of coke with the delivery. I turned that down and was then offered a bag of chips which I refused. I finally got the man to admit that my order wasn’t even ready. I said that I wanted it delivered within ten minutes or I would cancel my order. Funnily enough it was there. The pizza wasn’t as good as previous ones so I was very disappointed and doubt I’ll use the...

Told them about my food allergy in advance. Ordered a Mexican special wrap,.WITHOUT CHEESE..I didn't realise till if eaten a a.few.good mouthful, they're was lots of cheese in it. I have a cows milk allergy amd will now be very poorly. I rang them they didn't acknowledge what they done, saod they'd send another, without cheese. I saod I didn't want any further food from them. They insisted they'd send another, It...