..and I'm back again after your responce the only person that was out of character and erratic was yourselfs arguing back and forth shouting to a man in the backround and it's not the only review where customers state your shouting and arguing back and forth I was calm composed and very laid back considering the way you was treating and speaking to me not once did I raise my voice unlike yourselfs and I did not state I was police I stated I would get police involved for aggressive behaviour trying to deter me and not giving me a refund who ever the male person was who come to the phone in restaurant stating i quote "you come in now" and for me "eff off" so I stated I would come with police if I believe upon returning my food to resturant I feel threatened clearly a language barrier as you was frantic speaking really really fast and not explaing anything to me just kept hanging up getting a child to answer the phone to speak with me yes I did get my refund after i kept ringing the store multiple times yes I did asking nicely over and over and over againg...please can i have a refund and you kept terminating the call why would I sit and eat food I'm not satisfied with and it was also my last day in our old home we was moving the next day and we was all looking forward to having our fav Chinese food 1 last time in our old house before our new journey to our new home witch funny enough is literally around the corner from your restaurant we was all tired and hungry and I just wanted to get my head down for the long day ahead of us and after being a customer of 4 to 5 years of never asking for a refund I think it's pretty reasonable to ask for a refund for somthing I personally found not satisfactory for the money I paid especially when I knw your product and have orderd the same dish for 5 years at least give me some credit I'm not just any customer trying it I was a loyal customer and I apoligize for asking for a refund if I knew it was going g to lead to a verball dispute I wouldn't have botherd again sorry for the multiple phone calls and sorry for being difficult but ofcourse surely you can understand i was annoyed I'm guessing you had a hard day but I was only trying to get a refund maybe somwhere along our conversation their was communication error again you guys have made delicious food for me many times and only a handful of times I've had issues...and you have been humble understanding and have assisted me with no issues but this time food was not good and service went a bit left because the way you spoke to me was out of line and not nice telling me not to come anymore I thought as a long time loyal customer you would have been a bit more accommodating with me i was a bit upset i hope it was just a bad day every one has them and hope you all the best in your future but I won't be returning as a customer and it's unfortunate because your food was good just not this time and out of respect for many previous good encounters I have deleted my original post alot of that was purley out of frustration and being annoyed in the moment for the way I was treated and spoken 2 and for that i can still apoligize kind...
Read moreWe have not had food from here for the the last twelve months as we previously had a challenging experience being served one evening, however we ordered a takeaway via delivery this week and boy are we glad we did. We ordered Chicken Curry, Chicken Sweet sour Cantonese, Boiled Rice, Chips and a Pancake Roll came to £17:40 and they also provided FREE Prawn Crackers. The taste of all the dishes was superb. Tasted freshly cooked not greasy the sauces was lovely and light not glupey nice and hot on arrival. My only wish was that we returned to this takeaway sooner. I would say it’s the nicest Chinese takeaway we have had for a very long time and will be...
Read moreOrdered the lettuce wraps, salt n pepper chips, beancurd in satay sauce and spring rolls. All the food was lovely and warm, got delivered 20 minutes earlier than stated which was a nice bonus! Good portion sizes. Good value. My only downside and it was my own fault, I assumed the lettuce wraps were vegetarian (which in other chinese restaurants and takeaways they have been). Was the only dish I never ate. Maybe if I asked they could have made it vegetarian. It had chicken in it. Next time I'll ask if they can make it vegetarian. Highly recommend, very...
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