Definitely do not recommend, especially if you purchase from them directly. We purchased directly with the intention to support them and ensure JustEat or UberEats etc.. don't take a slice out of their profits. As a consequence, they took two hours to deliver our food which was cold, and they didn't even get the order correct i.e. Didn't give us the right drinks. I had to call them 6 times whilst waiting for them each time to be told to wait just 10 more minutes. Eventually, after finishing our substandard meal, I called them to demand recompensation given the shocking customer service. The staff member was exceptionally rude and even went so far as to blaming us for their utter incompetence and uselessness. He eventually agreed to refund a certain amount which he never did (of course).
Please avoid this place and if you do order, do not order from them directly. This way they enjoy less profits and you may receive your food...
Read moreIn my personal experience, Raja’s Pizza on Great Western Road is one of the least hygienic and most poorly managed food outlets I’ve encountered in Glasgow. I’ve visited multiple times hoping for improvement, but each visit has only confirmed a consistent lack of cleanliness and quality. The grilled chicken has an unbearable odour, the rice has tasted off more than once, and the New York burger I tried was, quite honestly, the worst I’ve ever had in the UK.
It’s incredibly disappointing to see a food establishment operate with such disregard for standards and customer satisfaction. In my view, this place urgently needs a complete management overhaul. Until that happens, I cannot in good conscience recommend it to anyone.
I strongly urge others to consider their health and expectations before...
Read moreThese guys regularly get orders wrong. Today there was an error due to misinformation on their website. Firstly the palaver you have to go through to communicate this to them. To top it off you have to deal with arrogant, rude staff on the phone (one guy was decent to be fair) who bark back telling you they'll refund you, don't argue! Right OK, cos I ordered food only to have to get an incomplete meal and my money back, after waiting an hour for it to arrive. Although the odd few have some manners, most staff in this place aren't even fit to serve koalas in the jungle. Lord knows how they get so many orders wrong, quality of meals often questionable. Southside Raja's seems...
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