Red Chillies — Local services in Great Britain

Edit! 🫡 Thanks for the novel-length tantrum.

To clarify: my review was a genuine personal experience, not “fake”—you might want to Google what feedback means in hospitality. I’ve worked in it for over 20 years and have never seen a business respond like a sulking child on the schoolyard.

I’m currently travelling from Australasia, where we don’t drown food in juice and do expect a basic level of professionalism from a kitchen. Yes, your menu says “Mild, sweet and creamy,” not “saturated in sugar.” I may have missed “sweet,” but you clearly missed “coconut” in your own listing — and perhaps the ground nuts, ginger, spices. Oh! And, of course, the side of mint sauce!

Your bizarre obsession with me being a “first-time customer” is telling—is that supposed to justify your food? Do you think this kind of rant would encourage a return? A new customer?

After I placed my order, you told me 20 minutes. I asked if 30 would be better for your (slammed) kitchen. You agreed.

Also—the reviews with matching surnames? Subtle! A business mocking someone’s budget! Wow! I’m travelling, so clearly the budget exists—but noted: this is a place that judges its customers and responds to critique with ego, not care.

No need to “sort out another curry.” 90% of it went to the bin. And after this behaviour? I wouldn’t trust a meal made here again.

Cheers xx

Original: Possibly the worst Indian food I’ve ever not eaten.

The Butter Chicken and Chicken Korma were almost identical—the same sickeningly sweet, fruit syrup sauce with one extra ingredient tossed in to try and pass them off as different dishes. Zero nuts in the Korma sauce, not even the slightest flavour.

Both were swimming in a thick, blended sauce overloaded with shredded coconut, which not only ruined the flavour but is also dangerous for my partner with a coconut allergy, leaving her unable to eat that night.

The Naan, again, inedible. Rock hard and had clearly been sitting there all night. Left as abandoned on the side of the plate.

To top it off, I asked for mint sauce and was sent another offensively sweet mango concoction that only made everything worse.

It’s honestly shocking how little care seems to have gone into the food—flavourless, lazy, and completely off the mark for anyone expecting even a passable Indian meal. Never again. This restaurant has to buy reviews, because this can only be explained as the worst Indian I’ve had in my life—or we were given the absolute most incorrect dishes. I truly don’t understand what we were served, I’ve never had anything like it in my life. A...

I wanted to give an honest review not based upon one visit but upon three or four and on different days, not just a busy Saturday evening. I also wanted to try different dishes from the menu as well, rather than just the one or two. I love the concept that you can actually see the chefs cooking your dinner in front of you but as I called in advance and then went down to pick it up I didn't actually see my dinner being cooked exactly. The orders I made over the phone were taken down accurately and no items were missing when we received our takeaways. The food was ready at the agreed times. As a family of five, we had a variety of starters and main courses. Notable for the excellence was the chicken tikka mossala the lamb chilli mossala and the onion bhajis with the meat and vegetable samosas were crispy and hot. I also tried their special fish curry which I would definitely have again. My mother-in-law who is from Mumbai said the following "This is the best curry I've had outside of India" I will have to take her word on that though but I would say that is probably one of the most enjoyable curries have had in a long time. Time will tell but a really promising start to what I hope will become a Fiveways Institution; congratulations...

Walking past at 5.30pm, on a random midweek evening, realised that it might be the only Indian takeaway place within a ten minute walk that I've never been a customer of. Spur of the moment, impulse decision, decided to change that.

Extensive menu in the window, and inside is a counter behind which is a nice looking open kitchen, all solid commercial burners, ovens and warming cabinets.

I ordered a Chicken Dhansak (rice included), Sag Paneer and Onion bajhee, total cost was £18.80, which for a takeaway/delivery joint was a couple of quid more than I expected. The rice came out of a hot cabinet, normal practice on a Friday night i imagine but since I was probably the days first punter, I don't know when it went in there or how long it had been in there.

Curry was really tasty, hot, thick dhansak sauce, just how I like it, enjoyed it immensely. The two sides were a bit disappointing, sadly.

The (boss) chef obviously knows his stuff and without doubt carries the business. Although I felt something was lacking, that curry was good enough for me to try again, maybe a later time on a different day next time.

I've had better, I've had worse, but l'm convinced that I should be back...