Costa Coffee - Preston Road Brighton — Restaurant in England

I went on a quick break and consider I bought a coffee & hot chocolate no one made me aware of the breakfast bap deal..

Now considering one of the first things I would have to give up due to the cost of living raising would be treating myself to a coffee. I was extremely annoyed that I was not made aware of the breakfast bap offer, I understand they have sign put up here or there but not everyone has 20/20 vision and were all humans so we have things and such as problems or issues were dealing with still on our minds when we out. This means I may not be paying attention to every sign that I pass or is on display.

I am a Radiographer and this might have been my only chance in a 12 hour shift to get a meal, but as I was not made aware of it, I bought my coffee and a hot chocolate for a colleague and left.

As I was cycling I then did see the sign I went back in to to ask if I could still purchase the baps and was told no. As there are signs I should of been aware, well when you been scanning cancer patients etc. from 7.30am & just had a quick chance to pop out to get this hot drink a cost effective meal would have been great. But as I was worrying the patients i had just scanned I did not even see the signs. I think the staff should be more understand and allowed out of good will to honour the deal. In addition I have now seen where other major chains now give you coconut milk, soya or plant base milk for free I was charged 45p. Considering there is no pay raise for the NHS worker & this is a huge treat for me work hard on a 12 hours shift. I am not impressed with Costa coffee 225 Preston Road.

I was not trying to get the baps for free just asking them to honour the deal since I had just bought the coffee and hot chocolates minutes before. Asked to see the manager, no manager available really, I did not believe that but had not time to argue the fact thought it was best to just leave it and get back to work. I told them I will make time to leave a review that said rudely go ahead so what.

Ok! Do not use Costa Coffee at 225 Preston Road take your money to an...

Having been a regular customer of Costa for some years. and visited many up and down the country, I have some what become familiar with the general routine of each store. I love how similar they are, and that makes life easy, I know what to order and what I want and how it will come!

I have to say though, this branch is by far the best yet, and this is all thanks to the excellent service of Kristine who not only was kind and polite, but very understanding and helpful, not to mention fast and professional. I would employ her in a heartbeat, she is an asset to your business, don't ever let her go!

We often talk of going the extra mile, but this hard working individual redefines the term, it is very rare these days to find someone with the passion and dedication she gives to her role. Absolutely brilliant! Next time I am in Brighton I shall make a point of visiting this one, over any other coffee shop in the city. I will also tell all my friends to go and visit Preston Road...

AVOID Go to the deli or Costa machine next-door in Sainsburys. Both are cheaper and you don’t have to sit in what smells like a room filled with wet, old towels.

Absolutely lovely and kind staff!!

BUT Throughout the cafe there is the the most awful pungent mould smell, peeling wallpaper, croissants and food that looks weeks old, and flies all over the shop. It’s just revolting and GOLDEX should be ashamed at the lack of upkeep and investment. Half of the reviews are below 2 stars. not a single response...