Smithdown Balti — Local services in Liverpool

AVOID! i’ve never seen such bad customer service in my life. the lies, rudeness and ignorance from a restaurant is a joke. over an hour late is unacceptable and the fact i called and the guy on the phone kept telling me “driver left” “driver near” for the past 5 times. i have been patient and then it turns out the delivery guy was at the wrong address and made me walk to find him. he kept saying he’s right when in fact he was wrong. thought the food would’ve been worth the wait at least but it was cold!!! will never order from here again and i recommend others not to especially if you are a woman because of how rude the men i’ve contacted from the restaurant have treated me and raising their voice at me for something that is not my fault. your restaurant your responsibility to deliver to the right address and at an acceptable time!! not even a...

TL;DR - Smithdown Balti stole £26 off me, after they took 3.5 hours to deliver.

Avoid this place if you pay through Just Eat. Ordered food at 6:30pm with an 8:00pm delivery time. Long, but okay. It was a Saturday after all. This gets pushed back to 8:20pm. At 8:30pm still no food. I call and they say they're busy and it will be another half an hour. By 9:30pm still no food. Tried to cancel it through JustEat without luck. The takeaway stop taking calls. By 10:15pm the family have gone to bed and I've eaten a pack of noodles out the cupboard still. 10:30pm a knock on the door. I politely refuse the delivery and request a refund. He tells me to speak to JustEat. I raise a ticket with them and they tell me they can't do anything until the takeaway authorise a refund. They also tell me that I have to chase...

Good freshly cooked traditional British curry dishes plus some more novel options in the specials and sides. Cooked in front of you (if you collect) in the open kitchen. There was a little delay when I picked up as I think they were finishing dishes freshly as well as dealing with phone orders (about 15 minutes). Good portions, good size at reasonable prices. Nice flavours. We ordered all vegetarian dishes and were pleased to find they contained fresh seasonal veg whereas 'Indian' restaurants often use perfectly acceptable but less tasty frozen veg in the veg curries. This was our first visit and we will definitely order from Smithdown...