Urban Calm Baltic — Local services in Liverpool

DO NOT BOOK HERE!! Really rude staff, overpriced nails they're willing to charge £37 for builder gel nails. I made a perfectly honest mistake of not realising the business was taken over from woodland beauty. I left a voicemail to the company but it turns out it was a wrong number, and I had to come home for a family emergency. Due to them not getting my voicemail, they charged me the full amount for £37.00 because I had to go home to Belfast due to a family emergency. The woman was rude enough to actually whisper to her colleague on the phone 'I'm just going to tell her the system can' t refund it' I politely asked her if she could ring the system and I never recieved a confirmation email from them either. Overpriced and rude staff...

Writing for my sister who had waxing done there previously. The beauty room was absolutely filthy, hair grew back within a few days and hot wax looks like it’s seen better days. I did not know it had been taken over and we have both been going to the Aintree location for years. Standards have slipped significantly and could lead to infections or anything with such poor cleanliness. Will not be returning,...

I went to this place for a pedicure treatment and for toes and hand gel. I am very happy. Hannah was kind and professional, the treatment hydrated my feet and she gave me some suggestions as well. Regarding the gel she did not used the drill which I was very grateful for. I was the only client in the shop, felt like in a spa. The prices may be a bit more expensive of other closer shops but they worst...