Diptyque Sloane Street — Local services in London

Absolutely amazed by the experience I had today at this location. I entered just wandering around looking for ideas for a gift. I was welcomed by two very busy yet smiley SA upon my arrival and a couple of minutes in a young guy with a pencil moustache (apologies I forgot the name) very kindly and patiently guided me trough a range of products before handing me over to Charlie. This is where the magic happened!! Not only I bought the gift I was looking for, but I ended up buying a fragrance for myself as well (and, gosh, what a fragrance)! She was just a star. Her reaction to my reaction to the fragrance made the transaction so smooth and natural! You have a real asset there!! I’m a...

I love this place. I would not go to any other Dyptique store - only this one. The interior is so beautiful, but most importantly, Charlie is the best! She is always very informative, knows all details about the newest scents and products. I have never experienced such a professional and outstanding sales consultant. I always learn something new and leave with a new product whenever I visit the store :-) Most recently Charlie helped us to find the most perfect perfume for my mother, and the right products (extra large candle and room spray) for our upcoming autumn wedding. If you need scent and product consultation for weddings especially, you should...

I had a fantastic shopping experience at Diptyque Sloane Street. I want to give special thanks to Tim for his excellent service. He was incredibly patient, took the time to understand what I needed, and gave me great recommendations. His knowledge and friendly attitude made the whole process so enjoyable. I ended up buying quite a few items, and I’m so happy with my choices.

The service at this store is honestly the best I’ve ever experienced. Tim and the team made me feel so welcome, and their professionalism really stood out. I highly recommend this store to anyone looking for great products and even better service. Thank you, Tim, for such a...