Domino's Pizza - Manchester - Didsbury — Local services in Manchester

SERIOUSLY POOR EXPERIENCE from this domino’s. We’re based 3 mins drive down the road from the shop and our pizza took well over an hour and a half to arrive. When it did arrive it was stone cold and hard. I called the shop to complain and after being held on the line for 15 mins, I finally spoke to a manger.To his credit he did apologise and said there was a fault with their system but couldn’t explain how pizzas, that were out the oven for well over an hour, we’re delivered to us. He said next time we wanted to order to call and we’d receive a free pizza and side which seemed a nice gesture so we decided to give them the benefit of the doubt. However, I’ve just called to claim this and it’s been suggested that I’m a lier and that it never happened because it “wasn’t on the system” I’m Blown away at how poor this customer service has been. Instead of writing this review I tried to sort the problem and give Domino’s a chance to fix it. All they did was make it worse with an empty gesture and rude accusations thrown my way. AVOID...

I’m know that most businesses are closed due to the current pandemic however, I was in the village to buy some groceries and some dips from dominos Didsbury to have with dinner. The dominos was open and full of staff at least dozen of them. I went to the till and asked to buys dips and was told to go online and buy dips?? I asked why I need to that, just to buy some dips, the next thing I saw was all the staff staring at me making me and me feel uncomfortable. One of the members of staff then said that they can only deliver. I knew then straight away that I would not be able to buy some dips. If only the girl at the till had said in the first place I would not have had the embarrassment and staff staring at me like a trouble causer. This tells me that the management at this store are useless and can not even train staff with basic customer service and recruit people with common sense. I don’t think I will be going back to...

The pizza I ordered last Monday evening result in a week long episode of gastrointestinal intestinal problems thanks the the unhygienic practices that domino’s provide.

Non stop stomach cramps, dizziness, vomiting and diarrhoea are what followed.

the stomach pains became so bad at one point I contacted the GP who informed me to go to A&E for further examination.

The doctor at the hospital diagnosed that I had caught gastroenteritis which should clear up after a week or so but was definitely the main reason as to why I felt the way I did.

after contacting this branch and informing them of the situation.. no help was given and the person I spoke to hung up the phone call.

I wouldn’t say avoid this branch but just approach...