Most of the staff here are rude apart from 1 or 2. Seem to forget they are offering a service and treat customers as though they are thiefs!. Having used this and other local pharmacies for many years this now has to be the worst in terms of customer service. It was okay before but not anymore. To take the trophy for worst customer service employee of the month has to be Mr unhappy who seems to be a new addition to the team as of Spring 2024. Remember good customer service makes good business sense!
Given 1 star as zero isn't an option...
   Read moreOnly a small boots,so not much stock on display,and seems mostly to be used for the prescription counter,staff are generally polite and friendly, but the odd time you can get a temp staff member who could do with a bit of customer service training ,and also their medications stock is limited so you have to to return again to pick missing items up a day or two later, hence i now use Lloyds more often than...
   Read moreNo one in when I went after work was in and out in 10 mins was only collecting my repeat prescription the usual old people's stuff blood pressure tabs cholesterol tabs and inhalers not like some I see in there getting a bag of meths I'm sure that would do me more good.I would say over the last 12 months it has improved as they were always out of one of my items had to call back but...
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