Curvy Bride should partner with another alteration location! My sister myself and another bridesmaid drive over an hour from Philadelphia at least five times to create the look my sister wanted for her wedding dress. The distance was not the problem since they came highly recommended from Curvy Bride. The problem was the lack of customer service each time from Lydia. The other lady was very nice and each time tried to help but the last visit we had to return with the owner from Curvy Bride before attitude changed with Lydia! the dress was not completed correctly and had not been pressed. We paid these ladies over a thousand dollars and still on the last visit the dress was not finished less than a week before the wedding! We were told things from Lydia like “well it’s not going to be perfect” “we can’t do anything about that” of course when the owner came on the last visit the attitude changed. This should never be a brides experience. Each time we came very little had been done to the dress and we were told to return with different things incomplete. I could go on and on and it was not until I read other reviews that I had to warn other ladies to find someone else to work on your wedding dress. I can not speak to other work these ladies may do but wedding dresses should be taken somewhere else. I highly recommend Curvy Bride reconsider who they partner with or offer training. These reviews are a bit alarming for a place called magic touch. There are many places in Philadelphia we could have chosen but when you are recommended a place from where you buy your dress you expect top notch service because you trust that they would put their brides in good hands! NOT SO!! I’m glad my sisters special day was not ruined because of this experience...there was a lot of money out in to make a memorable day filled with...
Read moreI really had a great experience at curvy bride and I expected the same experience with their partner. When I found my dress we had the sleeves off my shoulder which the owner of curvy bride said was no problem to keep it that way and I was told alterations would cost around $500 . Obviously she can’t verify that because it’s not her pricing which I get. When I went to my first fitting , I was told I couldn’t do off the shoulder but than after I said that’s what we talked about when I bought it she said oh okay and my alterations were $710 . Yikes and I didn’t do anything crazy but again it was fine . At my next fitting I asked to switch to flats instead of heels , and I felt like she was almost annoyed that she had to cut the bottom again and my sleeves still weren’t done. We had to have the same conversation that they should be off the shoulder. At my last fitting the bustle wasn’t done which was a week before the wedding . She put a pin in it and said it would be done since that’s all that was left . My maid of honor went to pick it up and asked specifically about that part of the bustle. She said it was done and they obviously have you sign off for liability purposes. If you know nothing about dresses it’s easy to miss this. The day of my wedding i got dresses and when I went to sit I felt the pins still in the dress . This started a ripple effect , the bustle part that was done couldn’t hold the whole train without that button so it broke off. The entire night I pretty much had no bustle. It’s not the end of the world or the end of my night but between feeling like a burden and paying so much I felt like I should let other...
Read moreI had a very long engagement and wanted to make sure I found the perfect dress with plenty of time to spare. The Curvy Bride works with Lydia and she therefore handled my alterations. I wish I took my dress somewhere else. I wanted to add on cap-sleeves as it was a sleeveless dress. I kept going to her and she would pin it, then I would leave and she'd charge us. Two Weeks before my wedding and the sleeves were still not on! It got to the point where she was still pinning them on. My mom and I weren't happy and when my mom asked why these haven't been put on yet, she snapped at her. When she finally sewed them on they were no where near what she measured and sewn down that I couldn't move my arms. I was literally crying and embarrassed myself walking out. I kept thinking I couldn't throw the bouquet and this was the week before the wedding!! The night before I was so upset my mom had to unsew them which she did in a second because the stitching was awful! My mom then had to PIN it back on and the whole day/night of my wedding my sleeves were pinned in. I was so self-conscious at my wedding and that is not at all how I should have felt. She wasted our time, money and as much as I loved my wedding, when I think back I think of how self-conscious I was. I do not recommend Lydia at all and hope you no one has to go through what I...
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