PensXpress — Local services in Matawan

I've ordered a lot of pens from this company, and have usually been extremely satisfied. I placed an order during Cyber Monday, and for the first time on a mobile device- this confluence caused a number of problems. On the first attempt I got the pen order correct, black pens with black trim, but the discount code dropped the price below free shipping, so the server wanted to tack on the shipping fee. I then added pens to the order, but trying to increase the pen count only further complicated the confusion. I suspect it has something to do with PenXpress mobility function. I gave up, cleared the order and cleared the code. I reentered my order, but the difference between black and black trim is not prominent on the mobile. I ended up with the wrong order, but I can take responsibility for that. Unfortunately, the white pens with black trim fall apart much more often than the black on black trim pens that I usually order. Overall I would still recommend this company, but I can't help but feel agrieved by the situation and the low quality of the...

Exactly one year ago, we started our business "Maid to Perfection" and in our initial planning of promoting our company, we included PensXpress pens as a key aspect of our way of thanking our clients. We started with two clients and a year later we now have 58 clients, including residential home services, airbnb clients and also a large company for numerous campground bathrooms weekly cleanings. Over this time period, we have ordered 300 PensXpress "Maid to Perfection" pens and have given out over 250 pens to current and potential future clients. Obviously, we will be ordering 100 more pens in the near future as we include PensXpress as a crucial part of advertising and marketing. We have looked at other companies that sell pens and the price and quality of the pens from PensXpress are second to none. Our clients and others we have given our pens to have raved about the quality and design of our pens. We not only are we impressed with the quality and design of PensXpress pens but the shipping and receiving time of our pens...

This is my second purchase of pens for the Dr. office that I manage/run. I like that the company is in the states (specifically NJ, as I am a NNJ girl, born and raised) but also LOVE that they are a Veteran- and family-owned business (thank you for your service!!). Shopping and supporting local (anything USA qualifies to me) is important and sometimes rare to find. Both orders were perfect, just what we needed. The first was for our Grand Opening of the office in March of 2022. Ordering online was smooth, easy and we were very pleased with the final product. Time to reorder, but the same pen wasn't available.. no problem, another style very similar was! Placed, proofed and delivered.. all in a timely manner! We will continue to DO business with PensXpress as long as they are IN business!...