GOLD DISCOUNTER — Local services in Aberdeen

I've sold gold here for years, always friendly. I'm OTR with hubby now and bought a ring online through a reputable platform and seller, both of which offer satisfaction guarantees. I returned to Aberdeen to ask this business's 3rd generation master jeweler to resize the ring and ensure the stone is stable. The store's counter person, who has always been super nice and friendly, gives me the cold shoulder, says they cannot resize the ring because it is 18k gold-plated over silver and they don't electroplate. I am freaked, obviously, and go outside to call the seller. The seller rightly asks how the ring was tested. I said the jeweler's counter person eye-balled it, which I trusted due to my positive history with this business. I've watched her rub jewelry onto a black plate, then use drops of something to test the components, many times. I go back in and the counter person is in the back of the store and I hear her say to her hubby, the jeweler, "That's her, she's back." More weird vibes, but he actually touches the ring, says it is marked 750, which indicates 75% gold. He says he can resize it, but it will be a lot of money to resize a lot due to current price of gold. He really doesn't seem to want my business. I leave and am still confused, since two people I have previously trusted gave me drastically different ring assessments. I decided to call, share how the whole experience has been weird and get a definitive answer. The guy answers, is short with me, asks me whom I want to trust, him or her?! Him, obviously, because otherwise I just got ripped off. I just cannot get past how differently I was treated this store visit.

THEN IT HITS ME! I suspect it's my "Make Racism Wrong Again" Tshirt that made them not want my business. EDIT: I now suspect the 180° about face is somehow related to me holding a public servant (housed about 300 feet away) accountable for abhorrent behavior while representing the City of Aberdeen.

NOTE: a store that doesn't like a review can respond or even try to repair the relationship. Or .. call with a Cease and Desist threat (3/9/23). I stand by every word in this review and will defend it, if required to.

UPDATE: Great news! I found another expert jeweler, this one in Florida, that did a while you...

Retired Marine-Wife Army. Relocated here from Illinois in 2023. Had about 7 watches that needed batteries, bands etc to get ready for giveaway Christmas . GD did an outstanding job in replacing batteries/bands, setting correct times/dates etc. Absolutely courteous and professional! Thanks and keep up the awesome work! Semper Fi!

Update May 2025: GD replaced hard to access watch battery and did an outstanding job along with outfitting a watch I had with a beautiful band to present to my nephew for graduation. Always professional and courteous. Keep up the...

I went here for my first time and let me tell you that I was absolutely so pleased with them, and I totally agree that husband and wife made a wonderful team working with me. His beautiful red headed wife was and is the sweetest woman ever, who I consider now my friends. I will for sure coming back for any jewelry repair or to buy sell my jewelry. Thank you so very much Gold discounter for your honest and loyal care and friendly caring that you gave me. I'll be back soon and share my experience with all my many friends! God Bless you both. Love your forever...