Fabulous crew! Every time I go, I feel like I am on a date with myself. The service is excellent. They always offer a changing room. They grab correct sizing while I am in the changing room when needed. Everyone is happy to be of service and always makes the customer feel like a friend! There's never eye rolling from the staff and I thank you for that because one worker can spoil the whole crew. The whole plaza in Acton has a friendly vibe. I love having good quality clothing and good service in this area of Mass. No need to drive close to Boston ladies! Thank you so much Loft! I love your employers and your location. Don't ever move your location! I can always count on the petite section. Keep doing what you are doing Loft in Acton!...
Read moreEverything on the web states the store is "open at 9:00 AM, or currently open" on Saturday. Upon arrival, found the doors locked. I called and Kelly answered the phone. When I explained several places on the web said they were open, I received a snide remark, "in the mall we are open at 9:00 AM, but here it is 10:00 AM". I suggested the website should be corrected, and received a ruder response. I realize you can't control what the public posts, but as a popular store/large corporation, I would think the website would be important enough to be correct. And a proper response from the employee wouldn't...
Read moreOne of my favorite stores to shop in, not just because I love the clothes but also because I love the people! The employees at this LOFT are so kind and friendly. It's a smaller store but they have great petite's and...
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