O'Reilly Auto Parts — Local services in Ada

First off, please note: I live in Mustang, OK. It is a 100 mi drive, to and from, everytime we go to Ada, Ok.

That being said, as I was comming into town, my check engine light started blinking the "Battery" light. We tried calling the local dealership who's service dept was too busy to answer the phone. So here I am, no tools, no man, no friends... trying to figure out if my Suberban is gonna die on me in the middle of B.F.E!

I walked into O'Reilly and waited in line, the Manager asked if I had been helped... yes, help, I need help. So I told him the symptoms that were causing me to consider frieking out. He got me a new battery, tested the electric current, then waved over another employee as he looked up the part numbers.

My Suburban normally runs about 14.5v and was showing me 11... After putting in a new battery, it was reading 12.3 on his tester. (Which made us both give the Alternator the stinky eye.) Within an hour, they popped in a new battery AND alternator. Yes, my old alternator was burnt and smoky on the outside!

These guys went above and beyond to make sure I got home safe and sound! Would whole heartedly...

I have heart failure and I call O'Reilly's and asked if they had the product I needed they said yes gave me the prices and I went through major major he blank blank to get there on time before they closed and when I got there I could not find the product that I called and asked about before I arrived not only could I not find it but I could not get the three teenage workers that seem to be the only ones in the stores only ones that I seen to even assist me or help me I asked him if they would look at the Shell to see if I overlooked it cuz I'm only human I could even get them to walk to the aisle with me they didn't have absolutely no care whatsoever in me or what I was after the product me being a customer anything at all I wasted my time my energy and like I said in the beginning I have heart failure my ride home was even worse than on the way up there no customer should ever have to go through that I will never go to O'Reilly's in Ada Oklahoma again I may never go to another O'Reilly's. I'm so dissatisfied with the...

EDIT: 2 years later I had an issue with my battery and took it back to O’Reilly’s. The warranty covered it and within 3 minutes I was on my way with a new battery!!! I cannot say enough good about this place. 10/21/25 I had to replace my battery and one of the posts was very corroded. It took a while but Jesse got it cleaned and the new battery installed. He kept a smile on his face the whole time and was so courteous. Jesse was very knowledgeable about the different batteries that would work for my car and helped me make an informed choice. He didn’t try to push me to buy the most expensive battery but instead told me what was good about each one so I could choose what worked for my needs. I really appreciate the time and attention they gave to getting me back...