Sona Salon, Threading & Waxing — Local services in Addison

Normally I go here to have my eyebrows threaded and they do a good job on touching up my eyebrows, however on today's visit, I had a terrible experience. I had part of my right eyebrow threaded off but instead of the salon admitting that they accidentally threaded off too much, they tried to convince me that somehow I had razored it off myself. Then they had asked me if maybe my hairdresser had somehow managed to cut my eyebrows. They kept trying to tell me afterwards that I had good eyebrows and it will grow back in no time. I personally didn't appreciate the fact that they kept trying to convince me that I had done it to myself. Needless to say, I had to go down the street to a local Beauty Salon and purchase an eyebrow pencil to fill in the gaps. The lady at the Beauty Salon did notice the mistake that was done and was able to help me select a color that would be a good fit to color in until it would grow back. Please have your employees admit when they make a mistake instead of trying to convince your clients that they somehow cut off their own eyebrows. Won't be going back after...

There is just something about a business ran by owners who truly care about quality more than quantity. Veena & Varsha put their clients FIRST! This is evident in their professionalism, their speedy and accurate services, the experience of their craft, and their ability to consistently deliver, every time.

I get my face waxed and have tried out several local salons; this is by far my favorite and I have stuck with it since I found it. Veena is thorough enough to work with my skin type, offer different types of waxes to help my sensitive skin adapt, and even offer me ice to help with my skin recover quickly!

World class!!! They made a loyal customer out of me, and I highly recommend for anyone who appreciates...

I have been going to Vienna for at least 6 years and would never let anyone else (unless she trusted them) touch my eyebrows. They so such amazing work at Sona.

During my last appointment I opted to get a facial after my eyebrow appointment and let me tell you they really hooked me up! The room was so relaxing and smelt wonderful. The facial was very through but relaxing I even fell asleep during the service lol. But the glow I had after lasted for days!!! I went to the mall after my appt and got so many random compliments on my skin. I would recommend Sona to anyone and would definitely...