Brought my desktop in for a "Free" diagnosis. Got a phone call a couple days later saying they fixed it. It will be 240$ for me to pick up. Of course I didn't agree to be charged for something like that I don't even give the okay to continue. Then I was told "They can roll it back to its original state and not charge me" Really??
After finally speaking with the manager or owner. They dropped the charge to 60$....
Only to get it home with the same issue. Intermittent, random shut downs and low CPU voltage. They're diagnosis "It was firmware that was fixed"....
Well after a day on my tablet and searching YouTube and Google troubleshooting. I diagnosed it my self. It was a bad PSU, Power supply. Something so simple. How could a "Pro" overlook that? That's my...
Read moreVince recently came to my rescue. My husband is suffering from cancer, which makes my desk top computer an essential tool in terms of scheduling doctors' appointments and communicating with friends and family. I had been experiencing problems, but could see no time I could bring the computer in and leave it at Computer Pros. So Vince came to me, ran some diagnostic tests in my home, took my tower back to his workplace, and had it back to me later that day. Ran some more tests, made one more adjustment, and it is running great now, especially for a Windows 7, six year old model. He is also putting together a quote for me regarding building a custom desktop. The price estimate sounds pretty competitive. So a big thanks to Vince for his great...
Read moreGreat shop! I needed some soldering work done on a piece of hardware, and with my crummy vision and sub-standard tools, I couldn't do it myself.
Enter COMPUTER PROS. These guys took care of me like I was family. Very kind and attentive, fixed my broken hardware and months later, it is working great with no problems.
They also helped me out with a monitor that wasn't working, a laptop battery that was almost ready to explode, installed an OS for my old Mac Mini...these guys can do pretty much anything, and are reasonably priced!
Definitely my go-to shop for anything...
Read more