Encinal True Value Hardware — Local services in Alameda

I could not ask for better service than I received today here from this cool kid, Matt. I recently purchased a motorcycle that was missing many important nuts and bolts that are suppose to support the weight of my motorcycle exhaust, I had ridden my motorcycle there super carefully in hopes I could find something that would work.

Matt took the time to come outside to not only gauge size, but test fitment of the bolts I was to purchase to ensure I got exactly what I needed. He was very knowledgeable on being able to switch between metric and standard and did so to ensure I had a good fit. I was also given advice from another gentleman that recommend lock nuts which I also purchased to make sure nothing comes loose.

Tldr: Matt is great, give...

The reason why I give this store five stars because every time I go there for a Projects or for some kind of Idea Mike and philip are very helpful and the staff are amazing 99% of the time I go there I leave the store with What I went there for or some new ideas on the project that I’m doing. The best part is when you go there. They actually show you where the item that your looking for instead of like the big department stores were they just say an aisle # or point in this store they actually brings you to the item that you’re looking for and helps you on explaining what it’s used for and you get that family treatment which is very delightful every...

As a person of color I also, haven't shopped here for years. I recall the owner used to follow me throughout the store as if I was going to steal something. I was asked if I needed help and replied, "I'm just looking." They have a large inventory crammed into a small store so it's nice to just look for other items one might need in the future but not when I'm treated rudely. No thanks, I'd rather drive to Pagano's or even Home Depot. These people do not...