Ollies Bargain Outlet — Local services in Albany

This is the Poorest Grand Opening experience Ever!! Customer Service was Horrible. There were 3 associates at 2 cash registers. We spoke as we approached the cashier at the first register. She did speak as we placed our items on her station. She never acknowledged us thereafter. Still waiting, a couple of minutes later, she called a supervisor over for assistance who looked like she was about to take a break. She came to help the associate as we were still standing there waiting. We stood there for several minutes only to find out that we were at the wrong register. And we had to Ask her. She nor the "supervisor " apologized for the confusion or inconvenience. Very inconsiderate. MAYBE Prioritize the customers over the merchandise. NO ONE was purchasing that item at that moment they were trying to 'figure out' at the computer. Put it to the side and attend to the actual customers. The supervisor should've told her that also. As we proceeded to move up to the next register the other 2 associates were right in front of the register. Both on their phones just chilling and laughing on their social medias. Very unprofessional. They also did not move out of the way for us to place our items on the register. I'm guessing they were on break. I'm also assuming there isn't a breakroom?? We left the whole buggy right there and walked out. I wish I had taken pictures of this mess. Smh. This is the worst Ollie's. Lots of the aisles didn't have products out. This place is just opening. Not old at all. It should be overstocked at least right now. People sitting ladders in the aisles not actually stocking. Saw food products that had expired product on their shelves. Check your labels/dates people. I see this location...

I recently visited Ollies and was impressed with the variety and quality of their products. This store is a real gem for those looking for quality without spending too much. Quality: Despite the affordable prices, the products are of very good quality. I’ve bought several items, and all have met my expectations. Prices: The prices are extremely competitive. It’s the perfect place for those who want to save money without sacrificing quality. Customer service: The staff is friendly and always willing to help. It’s clear that they care about providing a good shopping experience. Ambiance: The store is well-organized and easy to navigate. Additionally, it’s always...

Amy, the Assistant Manager at the Albany, GA store is absolutely the BEST! She made sure we found the sale items for which we were searching, and she personally showed us the way to use coupons and discounts to get the best possible price for each item we purchased! The register had a glitch that caused an error, and Amy very patiently voided our entire purchase and re-rang up each item to make sure we received our discount! She's AWESOME!!!! If Ollie's rewards outstanding customer service, Amy certainly deserves recognition and rewards! Because of her, we plan to be...