Jay Jewlers — Local services in Alexandria

$260 dropped down to $120 dropped down to $80 for a fake ring!!!! SCAMMED. They'll lie to your face saying it's a lab diamond and sterling silver. They don't tell you there's no refunds until after you buy it, he said there's a no refund sign , he pointed down at the table and in tiny letters it said no refunds. Can't believe it. I'm heartbroken to know that my boyfriend tried to buy me a promise and got scammed instead. We drove 2 hours home thinking it was real and had to drive 2 hours back when we realized the flaws on the ring. Got there and no refunds. So he went to Gordon's and had it tested and they said It was worth $5. He ended up buying another ring. Never again I hope something happens to their small family business of scamming people why does Alexandria Mall even allow this!! They won't let people under 18 go into the store after 5 without guardians or parents but will allow this!!????!!! +do you really think it's smart when you get left outside by yourself in a truck in a parking lot where someone or anyone could mug you at gun point while your boyfriend goes inside trying to get his money back for a worthless piece of junk that he...

This jewelry store is AWEFUL! The owner/sales person is only friendly just enough to sell you some fake jewelry. But if you have to go back in the store concerning the jewelry you purchased, he is totally unconcerned and disinterested in practicing good, honest, and fair business. He should at least try to repair or replace the item especially if it has been less than 30 days. My husband spent $330.00 dollars on a herringbone necklace for my birthday and it unraveled at the clasp within 2 weeks. We took it back to see if they would at least try to repair it, but the owner/sales person stood there staring at us from the doorway of his back room for some time before he decided to acknowledge us standing there (rude). Long story short, he did nothing and you are not told there is no refund until after you have been SCAMMED OUT OF YOUR MONEY! We took the necklace to Kay’s Jewelers to have it repaired and was told that they could not repair it because it was not real. These people need to...

Where do I start I would give them a big fat zero for the start.. First off bought a 10 k chain a week ago and it probably was fake. Went on a cruise ship took a shower and how weak and horrible their chains are it just fell off. When I went to take it back and asked them to fix the chain they tried to charge me just to get the chain fixed that they sold me that's just bad business. I will never recommend this business to no one, if I owned a business or ran a business like that i wouldn't tell someone that bought my product that you have to pay for the product I sold you to get fix. I could go on and on, about how bad the customer service and their product is. DO NOT GO TO THIS PLACE ARE BUY ANYTHING... EVERYTHING THERE IS VERY POOR QUALITY AND VERY POOR CUSTOMER SERVICE AND VERY...